Clerical Assistant Administrative

Miriam García

267-***-**** • Phoenix, Arizona • *************@*****.***

ADMINISTRATIVE ASSISTANT

Bilingual English/Spanish speaking administrative professional with extensive experience in the health care industry. Detailed knowledge of business terminologies, technology, and standard practices. Committed and passionate with a focus on professionalism and excellent patient relations. CORE COMPETENCIES

• Business Terminology

• Customer Service

• Centrix & Powers Chart, Centricity

EMR

• MS Word, Excel

• Office Coordinator

• Centricity EMR, Navinet Portal,

• Promise, United Healthcare

• (Optima), Health Partners Portals

PROFESSIONAL EXPERIENCE

• Gale Healthcare. Caregiver

3101 W Dr Martin Luther King Jr Blvd Suite 200, Tampa, FL. 03/2022 Present

• Select Home Care. Direct Care Worker, 638 W Broadway Rd Suite 312, Mesa, AZ. 03/2021 – 21-2022

• Help at Home, Inc. Direct Care Worker Philadelphia, PA 08/2019 – 02/2022

• Managed client medical and personal care providing quality service at health care facilities and at home

• Improved communications processes with medical and insurance providers through direct support Shriner’s Hospital for Children – Patient Access Registration – Philadelphia, PA 02/2017 – 01/2021

• Partnered with medical and non-medical staff resulting inz excellent patient care relations

• Verified demographic and insurance provider information with 95% accuracy

• Increased inter-department office efficiency and productivity by 95% Esperanza Health Center – Medical/Clerical Assistant – Philadelphia, PA 10/2001 – 10/2016

• Submitted timely and accurate patient billing, insurance, and demographic information

• Oversaw patient data bases ensuring information was correct and updated

• Facilitated Spanish-language interpreting for doctors treating English-limited speaking patients

• Developed vital professional relationships with insurance providers to acquire medical coverage Jeanes Hospital - Registration Interviewer - Philadelphia. PA 06/2000 - 09/2001

• Recorded and submitted detailed patient information

• Coordinated administrative support meeting time-sensitive deliverables

• Improved hospital admissions processes by successfully collaborating with inter-department teams EDUCATION

Eastern District of the Spanish Assemblies of God Church 09/ 2005 – 05/2008 Kensington High School – Philadelphia, PA – Diploma

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