Sales Associate Customer Service

PROFESSIONAL

SUMMARY

ACCOMPLISHMENTS

SKILLS

WORK HISTORY

Marcia Colvin

© McDonough, GA 30253 t2 706-***-**** <4 **************@*****.***

Motivated individual with experience in customer service and sales. Skilled in

building customer relationships and understanding customer needs. Strong

‘communication and interpersonal skills for providing superior customer service.

* Achieved daily duties and goals by completing tasks with accuracy and

efficiency.

‘Efficient in typing and spelling

© Customer Service * Product Recommendations

Cash Handling Accuracy © Suggestive Selling

© Excellent People Skills © Serve Customers

‘© Multitasking Strengths Returns and Refunds

© Verbal Communication

SALES ASSOCIATE 02/2019 to CURRENT

DT White And Associates McDonough, GA

© Organized racks and shelves to maintain store visual appeal, engage

customers and promote specific merchandise.

* Provided positive first impressions to welcome

customers.

* Helped customers locate products and checked store system for

merchandise at other sites.

* Answered customer questions regarding sizing, accessories and proper

care for merchandise.

Engaged with customers to effectively build rapport and lasting

relationships.

«Prepared merchandise for sales floor by pricing or tagging.

* Solved customer challenges by offering relevant products and services.

* Increased sales by offering advice on purchases and promoting additional

products.

* Achieved perfect attendance and on-time record.

* Maintained records related to sales, returns and inventory availabilty.

Completed orders and organized product deliveries to meet customer

timetables,

* Prepared large cash deposits with zero discrepancies.

ting, new and potential

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