Time Delivery Customer Support

JAMES CROCKER

Palmyra, NY ***** 315-***-**** **********@*****.***

PERFORMANCE PROFILE

Qualified production management professional knowledgeable in allocating resources, optimizing production and increasing output with a hands-on approach. Professional problem solver with good relationship building skills. Proficient in planning and implementing production strategies. Dynamic leader with experience supervising 12 production lines, overseeing materials inspection, scheduling production and conducting weekly physical inventories. Works with planners, inventory specialists and line supervisors to streamline workflow and meet aggressive deadlines.

PROFESSIONAL SKILLS

• Production Schedules

• Team Leadership

• Production Planning

• Equipment Monitoring

• Customer Support

• Material Handling

• Assembly and Production

• Training Skills

• Safety Training

• Operations Improvements

• Workflow Regulation

• Production Expediting

• Staff Management

• Change Recommendation

• Cost Reduction

PROFESSIONAL EXPERIENCE

Production Manager 01/2010 to 11/2022

Maco Bag Corporation Newark, NY

• Planned, organized and implemented production schedules and operations for 75 employees.

• Assessed project and resource requirements and ensured that they were obtained in a timely manner.

• Created estimates for required resources, ensuring that they remained within allocated budgets.

• Provided staff members with insight and training regarding production work, and oversaw activities.

• Directed key personnel in correct production techniques to achieve quality.

• Successfully managed production activities to achieve on time order shipments.

• Maintained thorough knowledge of all processes, procedures and equipment.

• Oversaw overall compliance to ISO, GMP, and all food safety department standards and procedures.

• Completed production scheduling for all open job orders.

• Ensured all inventory, equipment and workforce resources were adequate to meet production schedules and on-time delivery.

• Reviewed performance against operating plans and standards.

• Identified, recommended and implemented changes to improve productivity and reduce costs.

• Ensured efficient utilization of labor hours.

• Utilized lean manufacturing principles and implemented process flow and continuous improvements.

• Monitored scrap/reject ratios and reacted with corrective action.

• Ensured compliance to established company policies, procedures, rules and regulations.

• Trained and cross trained manufacturing operators.

• Facilitated safety awareness throughout the facility.

• Conducted disciplinary actions, counseling and mentoring.

• Promoted and supported EEO and diversity.

• Managed operations through Production Supervisors and Line Leaders. Performance management of direct reports.

James Crocker 315-***-**** Page 2

Production Supervisor 05/2008 to 01/2010

Maco Bag Corporation Newark, NY

• Oversaw production lines and worked directly with employees to ensure tasks were completed.

• Worked with cross functional groups to ensure quality product was being produced.

• Maintained employee records including time off, payroll records and other necessary documentation. Machine Operator 01/2005 to 05/2008

Maco Bag Corporation Newark, NY

• Operated a form fill and seal machine.

• Operated a bottling line.

• Worked with large scale batching for liquid products with temperatures up to 200 degrees. EDUCATION

GED

New York State Department of Education

Training Certificates through Maco Bags:

• SQF Food Safety Training

• Acidified Food Training

• OSHA Safety and Confined Training

• Drug Awareness Training

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