Data Entry Customer Service
Resume:
ALLEN ST. ROMAIN
P
E
*************@*****.***
A
Lafayette, LA 70503
W
https://www.linkedin.com/in/allen-st-romain-82582a159
OBJECTIVE
EDUCATION
Experienced professional well versed in Network Administration and the field of emergency medicine. I have valuable healthcare industry experience gained from working as a paramedic. I also have skills in data entry and customer service operations. I recently received a bachelor’s degree in computer information systems with a focus on Network Security and Administration.
Northwestern State University
May 2022-Bachelor of Business/Science in Computer Information Systems
Southeastern Louisiana Community College
Dec. 2016-Certificate of Applied Sciences
CERTIFICATIONS
MICROSOFT OFFICE SUITE
AMAZON WEB SERVICES
NETWORKING +
SECURITY +
SCRUM MASTER
PARAMEDIC-LOUISIANA
KEY SKILLS
NETWORK ADMINISTRATION
A+ HARDWARE SPECIALIST
CCNA
PROGRAMMING-JAVA, C, C+, C#, HTML
DATA ENTRY
SKILLED COMMUNICATOR
EXPERIENCED TEAM LEADER/COLLABORATOR
EXPERIENCE
January 2020-Present
Paramedic-Acadian Ambulance Service
Provided medical care to a wide spectrum of patients in emergency settings. Directed care provided by and collaborated with emergency medical technicians (EMTs) working on site. Duties included assessing patient condition, implementing medical interventions, and evaluating patient response to treatment with referral to Medical Director as needed.
November 2013-December 2019
Paramedic-MedExpress Ambulance Service
Provided medical care to a wide spectrum of patients in emergency settings. Directed care provided by and collaborated with emergency medical technicians (EMTs) working on site. Duties included assessing patient condition, implementing medical interventions, and evaluating patient response to treatment with referral to Medical Director as needed.
January-May 2016
Veteran’s Choice Program Inbound Contact Agent-Sutherland Global Services
Provided customer service and data entry for the Veteran’s Choice Program as an inbound/outbound agent. Duties included providing exemplary customer service to veterans in need of scheduling appointments with physicians. Asked pertinent and probing questions to assess customer needs, Also, entered confidential data into their accounts and effectively managed their profiles.
REFERENCES
Available upon request.
Contact this candidate