Qa Analyst Quality Engineer

MARCHELLE ROBINSON

Cell 214-***-**** Decatur, TX *********@*****.***

SUMMARY

Software Quality Engineer with over 20 years of experience in the Information Technology field and in software and web-based testing. Excellent knowledge of software development lifecycle, testing methodologies, and testing tools. Proactive self-starter with a keen eye for details with focus on end-user experiences and ability to go above and beyond to ensure a high-quality release while also ensuring tight timelines can be maintained and meet SLA’s.

PROFESSIONAL EXPERIENCE

Kyruus (Acquired Healthsparq Apr 2021) Remote 2021-2023

HealthSparq (Acquired ClarusHealth Solutions Jan 2014) Remote 2014-2021

Clarus Health Solutions, Lewisville, TX 2013-2014

Software Quality Engineer III

Worked with Development and Business Analyst teams during software development sprints, bug fixes and system upgrades by performing manual and executed automated software testing on various technology solutions. Complex projects include Single Sign On (SSO), web services, data analysis and multiple system interfaces.

Interpreted high level business requirements into measurable and identifiable test cases to perform regression, integration and functional testing to ensure business requirements were met.

Created and managed bug and production defect tracking in MS Visual Studio and Jira and worked with the Development team, Business Analysts and clients to ensure defects were resolved based on business requirements.

Managed the deployment and promotion of code and data builds to the QA, UAT and Production Support environments during the phases of the software development life cycle, ensuring the latest code was being tested using MS Visual Studio.

Coordinated and scheduled production releases with team members and performed smoke tests in the production site after release was deployed to validate it was successful and performed as expected.

FTS International, Ft. Worth, TX 2011-2013

Lead QA Analyst

Served as QA Lead on a newly developed web-based logistics application project, managing 5 testers conducting in an Agile methodology environment. Current projects included application testing on an ERP system using MS Dynamics AX 2009 and application and data integration testing.

Created test cases and performed application functional and regression testing.

Coordinated and created defect tracking, working with the Development team and Business Analyst to ensure defects were resolved based on business requirements.

Managed the deployment and promotion of the development builds to the QA and UAT environments during the phases of the software development cycle, ensuring the latest code is being tested, using MS Visual Studio.

Meritage Homes Corporation, Irving, TX 2005-2011

Corporate Training and Application Support Analyst

Coordinated and executed application implementations, integration, and on-site training rollouts with business users on Enterprise level and web-based software solutions from sales front-end, purchasing, job scheduling, and warranty.

MARCHELLE ROBINSON

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Worked with Development and Business Analyst teams during application enhancement development sprints, bug fixes and system upgrades by participating in QA software testing.

Performed regression, error and stress test scenarios ensuring test case results pass functional expectations prior to user acceptance testing and changes being released to production environments.

Provided second level corporate help desk support to business users on application functionality, data integration and business process questions using Oracle JD Edwards EnterpriseOne 9.0 and 8.10, Constellation, Salesforce.com, Hyphen BuildPro and SupplyPro applications utilizing FrontRange HEAT call logging system.

Created and edited application training and support documentation and managed and maintained WIKI pages and site content for internal application documentation for the business on SharePoint.

Hyphen Solutions (Formerly MH2 Technologies), Addison, TX 2004-2005

Project Manager/Trainer

Involved in coordinating and executing implementation, integration, and on-site training rollouts with numerous top 100 homebuilding companies (i.e. Beazer Homes, Ryan Homes, Lennar/U.S. Home, etc.) on Web and wireless versions of homebuilder job scheduling products.

New Horizons Computer Learning Center, Dallas, TX 2003–2004

Senior Applications Instructor

Instructed all major vendor application classes (i.e. Microsoft, Corel, Lotus, Intuit, Seagate Crystal Reports, Lotus Notes and Aldus PageMaker, etc.) in categories ranging from word processing to databases and graphics up through the advanced levels in a classroom setting.

Centex Homes, Dallas, TX 2002-2003

Project Coordinator/Trainer

Coordinated and executed an aggressive implementation, integration, and on-site training rollout to sales division users across the nation on a customized web-based sales force automation application.

MH2Technologies, Addison, TX 2000-2002

Project Manager/Trainer

Executed and coordinated implementation, integration, and on-site training rollouts with numerous top 100 homebuilding companies (i.e. Beazer Homes, Ryan Homes, Lennar/U.S. Home, etc.) on Internet and wireless versions of homebuilder products ranging from sales front-end, job scheduling, and warranty.

EDUCATION, TRAINING & CERTIFICATIONS

HIPPA Certification of Certified HIPPA Privacy and Security Expert (CHPSE) Dec. 2022

New Horizons Training Manager Training Course Santa Ana, CA – Nov. 1999

Microsoft-Certified Train the Trainer Course, Oklahoma City, OK – Feb. 1996

Oklahoma City Community College, Oklahoma City, OK -1987- 1988

Yukon High School, Yukon, OK - 1983- 1987

TECHNICAL SKILLS

JIRA, Confluence, Microsoft Visual Studio, Microsoft SQL Server Management Studio, Oracle SQL Developer, TOAD Data Point, Google Cloud Platform-Big Query, Cucumber, Bitbucket, GitHub, Box, Jenkins, Amazon Web Services, Kibana, Datadog, SOAPUI, Postman, Swagger, BrowserStack

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