Cash Processor Foreclosure

Rachel C. Brakensiek

*** **** *** *****

Lake St. Louis, MO 63367

636-***-****

*******@*****.***

Objective

My objective is to obtain a position that would allow me to make full use of my exceptional administrative, analysis of accounts and organizational skills while being an integral team player. Griffin Personnel Group, O’Fallon, MO April 2021 to Present Background Specialist- Completes pre-employment screening for potential candidates. Citi Bank, O’Fallon, MO January 2016 to April 2021 Lawful Investigations-Complete investigations of accounts within responsibility in a timely and accurate manner. Follow escalation procedure. Complete and maintain procedures for processes/accounts within responsibility. Communicate issues in a concise and business professional manner verbally and written. Research and investigate outstanding items in accounts for resolve. Train other staff members and take required training courses. Citi Group, O’Fallon, MO January 2015 to January 2016 Default Processor 3- Research complex foreclosure/bankruptcy actions, Communicated borrower/attorneys requests by letters for foreclosure/bankruptcy loans, Revised and submitted borrower’s accounts, assessed legal documents and processed. Citi Group, O’Fallon, MO

Cash Processor September 2007 to January 2015

Prepared and reconciled checks for Citilink, CHE, and recovery within a 48-hour standard, retrieved outstanding foreclosure fees and cost from Citi attorneys. First American, Citigroup, O’Fallon, MO January 2007 to September 2007 Foreclosure Referral Officer -Reviewed accounts for possible conflicts before proceeding with foreclosure action. Screened notes to ensure payments have not been paid, promise to pay or loss mitt plans to void the foreclosure proceedings. Routed all necessary documents on file net. Education

BA, Business Administration, Lindenwood University, St Charles, MO. 2005 Special Skills

Microsoft Office Products