Bath Design Center Representative

KATHLEEN BRANT

**** ***** ** ** *, WA - Spanaway, WA, 98387, US • 253-***-**** • ***************@*****.***

Professional Summary

Dedicated to learning, growing, and succeeding in Interior Design.

Working knowledge of 20/20 Design, Adobe InDesign, SketchUp and AutoCAD software. Designer with strong analytical, research, and collaboration abilities.

Space planning and cabinetry layouts are two of my areas of expertise.

Skills

•Customer service and sales

•20/20 Design, AutoCAD, SketchUp, lnDesign, Photoshop

•Creative design layouts

•Relationship development

Education

Interior Design - Associate of Arts - 2023

Clover Park Technical College (CPTC) - Lakewood, WA

Kitchen and Bath Design - Certificate - 2020

Clover Park Technical College - Lakewood, WA

• Hand drafting and renderings

•Superb eye for detail

•Product knowledge

Health Unit Coordinator - Certificate - 2016

Clover Park Technical College Aviation Campus (CPTC) - Puyallup, WA

Work History

Flooring and Cabinet Designer - January, 2023 to February, 2023

Hull Flooring Company - Lakewood, Washington

•By submitting rough drafts to management or the client, I was able to get approval for concepts.

•Researched and studied information to plan project concepts.

•Create layouts and renderings using 20/20 Design.

•Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Appliance Sales Associate - August, 2019 to January, 2023

Home Depot - Tacoma, Washington

•Had a thorough understanding of appliance specifications and brands based on price range, features, and customer space requirements.

•Explained the advantages and features of warranty programs, which resulted in a steady stream of add-on sales.

•Used well-honed interpersonal and people skills to engage customers and determine which appliances best fit their needs and preferences.

•Conducted myself in a responsible manner at work.

Customer Service Call Center Representative - June, 2015 to July, 2018

Conduent Business - Federal Way, WA

•Analyzed customer data to identify problems, develop potential solutions, and ensure high-quality service.

•Documented and detailed calls and complaints using the call center's CRM database.

•Looked for training opportunities to improve my customer relationship management skills and increase customer satisfaction.

•Followed company policies and scripts to ensure that call-time and quality standards were met on a consistent basis.

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