Security Officer Service Representative

Ebenezer Adom

Fredericksburg, VA ***** *******************@***********.*** +1-540-***-****

Security Officer

Trained Security Officer with over 5 years of experience in securing premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

Work Experience

Security Officer

Stay Safe Security Services - Kumasi Ghana

May 2019 to July 2022

One of the leading security firms in Ghana. Specialized in providing both armed and unarmed security for major State, Federal and non-government establishment.

· Maintained safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.

· Prevented losses and damages by reporting irregularities; informed violators of policy and procedures. · Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry

· Contributed to team effort by accomplishing related results as needed.

· Controls traffic by directing drivers.

· Trained new officers including supervisors.

· Observed prisoners, checking for unusual activity, ensuring the physical safety of prisoners, staff and the public.

Customer Service Representative

Electricity Corporation, of Ghana - Ghana

August 2017 to April 2019

•Provide prompt response to the calls of customers

•Solve complex problems ( contact supervisor if problem is unable to be solved)

•Adhere to work schedule

•Display the skill to operate the phone system effectively

Warehouse worker

Melcom Ghana( January,2015 to March 2016)

Prepares order by processing requests and supply orders

Maintains a clean and safe work environment

Marking and labeling stock

Creates detailed inventory reports

Sort items according to organizational standards

Assist in unloading trucks and checking in products

Education

Bachelor's degree

University for development studies - Navrongo, Ghana

August 2005 to December 2009

Skills

•Excellent Radio transimisson skills.

•Excel

•PowerPoint

•Access

•Detail oriented and independent individual with a keen interest towards learning

•Microsoft Word

•Execellent Customer Service skills

•Loss Prevention

•Security

•Surveillance

•CCTV

•Writing skills

•Social media management

•Microsoft Excel

•English

•Microsoft Outlook

•Communication skills

•Marketing

•Property management

•Microsoft Office

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