Service Representative Security Officer
Resume:
Miramar, FL *****
***********@*****.***
Norviene Thompson
Objective
My objective is to obtain a position that will allow me to explore the communication, security, and customer service skills I have attained, in an environment that will promote growth and further knowledge of these skills.
Special Skills
Monitoring CCTV
Great customer service skills
Great computer skills
Answering phones
Faxing documents
Sending memos
Experienced secretarial/receptionist
Extremely good organization
Retention skills
Work at a proficient pace
Great communication skills
Capable of directing
Leading and instructing
Listening/conversing with people
Experience
October of 2017 – April of 2018 G4S Secure Solutions Fort Lauderdale, FL
Upscale Security Officer (D License)
Monitor CCTV and alarm systems
Perform security patrols of designated areas on foot and in vehicle
Watch for irregular or unusual conditions that may create security concerns or safety hazards
Call police or fire department in case of fire or presence of unauthorized persons
Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permit authorized persons to enter property and monitors entrances and exits
Observe departing personnel to protect against theft of company property
Investigate and prepare reports on accidents, incidents, and suspicious activities
Provide assistance to customers, employees and visitors in a courteous and professional manner
Recruiter Terrance T. Donaldson
August of 2008 – July of 2017 Florida Security Group Inc. Pembroke Pines, FL
Security Officer (D License)
Perform security patrols of designated areas on foot and go-cart
Watch for irregular or unusual conditions that may create security concerns or safety hazards
Call police or fire department in case of fire or presence of unauthorized persons
Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permit authorized persons to enter property and monitors entrances and exits
Observe departing personnel to protect against theft of company property
Investigate and prepare reports on accidents, incidents, and suspicious activities
Provide assistance to customers, employees and visitors in a courteous and professional manner
Supervisor - Anthony Lowe
Owner - Ron Mohammed
February 2008 – May of 2008 TMS Health Boca Raton, FL
Inside Pharmaceutical Customer Service Representative
Duties included inbound and outbound calls to patients or pharmacist with the intent to inform or answer questions regarding clients’ products.
Trained for numerous programs such as Astra Zeneca, Novartis, Johnson & Johnson, Life Scan, and Acurian.
President & CEO, Guy M. Amato
August of 2006 – January of 2008 Homefinder & Proproperty Management Fort Lauderdale, FL
Customer Service Representative/Maintenance coordinator
Duties included assisting customers with maintenance issues that involved their homes rented or own by the company, and assisting them with any questions they had in regards to Proproperty Management. Also assisted the manager with filling, office maintenance and letter distribution.
Supervised four maintenance men and their work load daily.
Manager, Marie Ireland
June of 2003 – January of 2005 American Eagle Van Lines/ All Best Moving Fort Lauderdale, FL
Customer Service Representative/ Sales
Duties included the booking and scheduling of local and long distance movers, changing and adjusting rate plans, answering customer inquiries regarding service or scheduling, and ensuring the highest level of quality customer service for all that moved with the company.
Owner/ Manager, Isaac Bouceriski
New owner, Ugenie Degiovanni
Education
November of 2007 Corporate Security Academy Inc. Fort Lauderdale, FL
Security Officer
Received Certification, November 2007
May of 2002 – October of 2002 Atlantic Technical Center Margate, FL
Massage Therapy
Received Certification, October 2002
May of 2000 – November of 2001 Atlantic Technical Center Margate, FL
Cosmetology
Received Certification, November 2001
August of 1997 - June of 2001 Boyd Anderson High Lauderdale Lakes, FL
Received diploma for general studies
Electives included: Marching band, computer skills 1 and 2, proper formatting for business letters and memos, internet knowledge, and excel; word; works and data entry.
Date of graduation: June 2001
References
Upon request
Contact this candidate