Ramp Agent Center Representative
Resume:
Keisha Traywick
Laplace, LA *****
*******************@***********.***
Work Experience
Dishwasher
Big Easy Seafood - Kenner, LA
January 2022 to Present
Wash dishes and help clean up.
Bakery Clerk
Albertsons - Lafayette, LA
November 2021 to January 2022
Bake cookies, bread, pies, and clean bakery. Also take phone orders, in-store orders and put out baked goods.
Call Center Representative
VIEMED - Lafayette, LA
September 2021 to October 2021
Make calls.
Team Lead
Randa Accessories - Saint Rose, LA
July 2021 to August 2021
Fill outs on orders to be processed. Make sure my team does all assigned work before work day ends. Assistant Manager
Dollar General - Laplace, LA
April 2020 to August 2021
Paperwork, opening and closing the store, check in trucks, and watch for potential shoplifting. Quality Control Inspector
Zapps Chips - Gramercy, LA
August 2020 to April 2021
Test chips, take oil content readings, check spice and bag weights, and sanitation. Lead Ramp Agent
Spirit Airlines - Kenner, LA
April 2018 to August 2020
Marshal in planes, download bags, upload bags, counts, and running flights. Assistant Manager
rue21 - Laplace, LA
October 2016 to January 2018
Morning paperwork, check emails, approve time on schedule, banking, and assign duties for the day. Watch for and put shoplifters out of the store.
• Enforced company policies and procedures
Assistant Manager
Dollar General - Norco, LA
May 2017 to November 2017
I oversee store functions and assists store manager in daily task and assignments. I ready deposits, oversee cashiers, stock and help recover store. I also do the banking answer customer concerns and assign daily task.
Supervisor
Burkes Outlet - Laplace, LA
October 2015 to October 2016
Oversee store functions
Duties:
My duties are opening and closing the store, making change for the cashiers, taking care of customer concerns, and making bank deposits.
Check Out Attendant
Big River
June 2014 to October 2015
Duties:
My duties were checking customers out, cleaning the store, and doing nightly paperwork. Warehouse Coordinator
Walmart - Laplace, LA
October 2013 to June 2014
Duties:
My duties were pulling merchandise out of the warehouse for the stockers to put on the shelves, cleaning warehouse, and making pallets with unused merchandise. Education
High school diploma
Skills
• Retail Management, Key Holder, Fast Food
I am very accurate with money. I am a great problem solver. I love working with people. I have good customer service skills I have been in this field for over 15 years
• Assistant Manager Experience
• Freight Experience
• Inventory Control
• Load & Unload
• Retail Sales
• Store Management Experience
• Inside Sales
• Commercial Cleaning
• Store Management Experience
• Sales Management
• Merchandising
• Management
• Store Management Experience
• Management
• Negotiation
• Pallet jack
• Supervising experience
• Payroll
• Warehouse Experience
• Shipping & receiving
• Management
• Loss prevention
• Baking
• Baking
• Quality Inspection
• Quality Control
• Time Management
• Pricing
• Upselling
• Order Picking
• Leadership
• Packaging
• Profit & Loss
• Planograms
• Quality Assurance
Assessments
Work Style: Reliability — Highly Proficient
April 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Following Directions — Proficient
June 2020
Following multi-step instructions.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Customer Service Fit — Proficient
November 2019
Measures the traits that are important for high-quality customer service. Full results: Proficient
Supervisory Skills: Motivating & Assessing Employees — Proficient March 2019
Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions.
Full results: Proficient
Problem Solving — Proficient
April 2019
Analyzing relevant information when solving problems. Full results: Proficient
Inside Sales — Proficient
April 2020
Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient
Cashier Skills — Highly Proficient
April 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient
Visual Merchandising — Proficient
April 2020
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Proficient
Retail Skills: Shelf Stocking — Proficient
April 2020
Receiving and storing merchandise or product.
Full results: Proficient
Retail Customer Service — Expert
April 2020
Comprehending and responding to retail customer needs. Full results: Expert
Customer focus & orientation — Highly Proficient
March 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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