Support Analyst Management Specialist

Drayton Harrison

Address: **** ******* **** *******, ** Contact: 803-***-**** ************@*****.***

EDUCATION & COLLEGIATE ACCOLADES

CLEMSON UNIVERSITY Clemson, South Carolina - December 2014

Bachelor of Science (B.S.) in Business Management (Human Resources Concentration)

PROFESSIONAL EXPERIENCE

WELLS FARGO, Charlotte, North Carolina

Senior Business Execution Consultant, November 2021-Present

Oversee and drive change efficiency through current process as they relate to Operational Risk

Lead new risk initiatives independently across affected lines of business leaders within CIB (Corporate Investment Banking) Operations/Middle Office teams

Collaborate and consult with team leaders in developing project plans, reviewing policies, and enhancing procedures

Provide leadership in management of relationships and implementation of programs and initiatives with cross functional business partners

Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business

CREDIT SUISSE, Raleigh, North Carolina

Compliance Officer, January 2019-November 2021

●Identify irregularities/discrepancies as BAU trade review process, detecting potentially abusive trading activities, investigate and escalate potential cases involving FOREX, Fixed Income, and Futures markets by utilizing Actimize, Bloomberg, OneTick, Palantir, Excel, and NASDAQ SMARTS

●Liaising and collaborating with IT Support, Compliance, Front Office and other business organizations to handle escalated cases and potential changes regarding surveillance software and systems

●Demonstrate project management and time management by conducting cross-training for colleagues over different teams, partnering with a colleague and taking over all responsibilities for trader contextual surveillance, participate in Treasury auctions for business continuity purposes, maintain and deliver team training logs on a monthly basis.

●Investigate and evaluate electronic communications generated by the e-communications surveillance system RedOwl for harmful activity

●Acquire daily requests for shareholder information and ensured the company appointed had the authority to make the request on the issuer's behalf, evidenced by an official document sent to the requested to be signed by the company

●Perform UAT Testing for several platforms for future implementation and ease of functionality purposes

●Constructed and documented new procedure for existing reports that reduced time expenditure during execution

Foreign Exchange Middle Office Analyst, July 2016–January 2019

●Work with various exchanges and clearing brokers on trade clearance and allocations.

●Work with several lines of businesses to identify/resolve system issues and provide high levels of service to external clients and internal stakeholders

●Assisting with the integration and on boarding of new clients onto the FXPB platform, including testing trade flows and client account mappings

● Identifying and escalating controls gaps, be proactive in resolution and adhere to key risks and controls

●Calculate P&L and unrealized P&L to resolve trade and position breaks and performing FX trade validation.

●Perform end of day checks to ensure trade and position reporting is accurate.

●Provide technical expertise related to the implementation of new processes, global consistency, risk management, efficiency, and technology initiatives among other projects

Trade Support Analyst, October 2017–January 2019

●Responsible for trade capture and amendment of all activity booked on behalf of the business.

●Supported Equity, Fixed Income, FX, TBA, Options, and Repo clients.

●Ensured all exceptions were resolved by EOD to promote accurate positions reporting.

●Performed numerous control functions, including exception reporting, client issue analysis, SOC audits, and trade file testing within UAT environments.

Virtual Business Office (PricewaterhouseCoopers), Columbia, South Carolina

Wealth Management Specialist, March 2015–July 2016

●Trained co-workers and headed bank specific project on 990 Private Foundation taxes.

●Wealth Management: Executed the preparation and reconciliation of various financial documents for large banking institutions.

●Maintained workload balancing for high volume tax accounting office to ensure timely processing in compliance with federal and state tax authorities.

●Facilitated time capture for large financial firm and managed utilization for 200+ staff, reducing unnecessary company expenditure.

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