Administrative Assistant Customer Service

Ellen Duncan

**** ***** ***** **

Lexington. MY *0509

Ph: 256-***-****

Work History

April 2022- Feb 2022 San Roc Day Boutique, Orange Beach, AL

Duties- Assisted customers in coordinating outfits, assisting in fitting and selling shoes and jewelry. I was responsible for point of sale in Square, IPad register, taking and changing cash in cash drawer. Assisted customers with returns and gift cards. Responsible for marking merchandise and dressing mannequins for boutique. This is an upscale Boutique Brands included Clara Sun Woo, Gigi Moda, Liverpool, Bequia. Customer service was top priority and customers were treated to a good experience.

I also rotated to Gifted, an upscale gift shop where my duties were assisting customers with gift ideas selling PJ Harlow pajamas, gift wrapping gifts. I also cashed out the customers with Square and cash transactions.

2002-2016 Decatur Morgan Hospital, Decatur AL

Duties : Receptionist Adminisrative Department of DMH. I was the liaison for doctors, visiting dignitaries,, patient's complaints, and general traffic into the Department. I worked, in addition to receptionist, to the VP, Nursing. I sat in on Cardiology meetings, Operations meeting, Nursing meetings, and took minutes for each. I also assisted the CFO of the hospital. This involved checking and producing invoices, CMA invoices and all invoices that were ongoing from the CFO to Accounting.

Decatur Morgan Hospital Foundation

Our department's sole function was to raise monies for a not-for-profit hospital. Our dept. raised funds from the following find raisers. I was an event planner and administrative assistant for the following events:

Gala -800 guests

Golf Tournament- 100 teams

Fashion Show- 500 guests

Dragon Boat Event- 80 teams, 5000 in total attendance

Lights of love event for Cancer survivors and family - 2000 donations

Campaign for donations from employees on a draft basis to Foundation

Boeing, Huntsville, A 2001-2002. -- Maintained and entered applicants resumes into database and managed applicant 's documents prior to interview.

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