Data Analyst I It Support

TEMITOPE JOHNSON

**** ***** **** ****** *** *** Owings Mills, MD 21117

443-***-****– ******.*@*****.***

EXPERIENCE SUMMARY

• Highly organized and result-oriented professional with 2+ years of experience in Data Reporting and Analysis

• Proven experience in writing complex and high-performance SQL queries, experience in data analysis involving data cleaning, data visualization and statistical analysis, analyzing results and effectively communicate findings to the stakeholders.

• Wrote SQL queries to obtain data from multiple tables to spool into CSV format and provide extracts to all company businesses and users

• Experience in Data Analysis and manipulation of complex data set for business need

• Created Excel based Analysis and reports using VLOOKUP, Pivot tables and complex excel formulas per business needs.

• Experience assisting Business Analysts in gathering requirements for development purposes.

• Developed interactive Microsoft Excel dashboard for presentations purposes.

• Wrote various joins, unions and functions for report purposes

• Ability to interact and work with internal & external vendors/clients at all levels.

• Self-aware, reflective and able to learn from mistakes, with an ability to learn quickly while on the job

TECHNICAL SKILLS:

• Languages: SQL.

• Databases: PostgreSQL server 15, SQL Server 7.0

• Tools: MS (Excel, Word) SQL Queries Optimization, pgAdmin 4

• Other skills: VLOOKUP, Pivot table, Power BI

EXPERIENCE

Heunets INC, Newark March 2022 - PRESENT

Talent Acquisition Specialist / Data Analyst (Remote)

• Extracting and cleaning data for visualization and statistical analysis

• Assisting Managers in gathering requirements for development purposes.

• Sourcing qualified IT Support specialists for various clients to fill up vacant positions.

• Tracking and documenting data, and communicating with candidates globally

• Interacting with external vendors and clients at multiple levels

Princess Belemzy Ministries, Houston

Technical Director February 2020 – March 2022

• Managing network systems, troubleshooting, and software installations.

• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office

• Install, upgrade, support and troubleshoot printers and computer hardware.

• Used diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

• Respond to user email incidents in timely manner.

• Work with Third Party Vendors to remediate complex AV issues as needed.

• Directed and managed staff and volunteers involved in producing online content spanning long hours for television and social media.

• Supervising projects from start to completion without compromising on quality and time of delivery of product

• Evaluating and training staff in preparation for major changes to policies and operations

• Harnessing multimedia and graphics design experience to produce excellent management and communication skills.

• Recording and tracking projects from start to finish in order to meet deadlines.

• Managing online accounts and data with discretion and respecting privacy.

• Creating a digital library to backup records and content before transition

YP Source, Houston NOVEMBER 2018 - FEBRUARY 2019

IT Support & Web Designer

• Managing web apps design portfolios for various companies and non-profit organizations

• Website building and technical support.

• Supervising IT projects from the initial stage to completion stage.

GLT, Houston NOVEMBER 2018 - FEBRUARY 2019

Project manager

• Liaison between mobile app developer and client.

• Quality and delivery control test of product and services delivered by developer.

• Facilitating communication between client and developer and breaking down technical terms into simpler language.

EDUCATION & CERTIFICATIONS

Mbari Mbayo Secondary School

High School Diploma September 2007 - July 2012

• Major in General Science

• Graduated with honors.

• Student president

• President of math and science club

• President of theater club

• Valedictorian

Community College of Baltimore County

Associate Degree

In progress

• Major in Computer Science

• Dean’s list

• 3.5 GPA

Cousera, Houston

IT Support November 2017

Google IT Support certificate (In Progress- Completed relevant subjects/ topics)

INTERESTS

Languages: English (Native Speaker) Yoruba (Native Speaker)

Activities & Interests: Business News Music Traveling Reading

Contact this candidate