Service Representative Customer
Resume:
Barbara Williams
Euclid, OH *****
****************@*****.***
To secure a permanent position within a company that will utilize my diverse skills; my excellent customer service; communications skills; and management skills, while offering a climate that fosters professional, financial, and personal growth in its employees. Authorized to work in the US for any employer
Work Experience
Chaplain
Asbury Care Center at Solon - Solon, OH
March 2022 to Present
I,counsel residents and staff,I have weekly Bible study and prayer. I do special functions for the residents, I do care conferences with residents and families. I perform funerals and memorials when needed.I visit residents and staff when they are in the hospital. I do 1on1 visits with the residents so they don't feel forgotten. I have a diploma in chaplaincy and licensed by the state of Ohio. Sorter/safety Temp check
Amazon. - Euclid, OH
March 2020 to December 2020
My main job was and safety Committee, I will greet each gas as they entered into the building and check their temps also walk through the building to be sure that everyone was keeping a 6 Speed distance and wearing their masks properly. I also worked and problem-solve as to find missing packages I also stole which is where you put in the packages to the proper bag for the drivers for next day. Customer Service Representative
Sedgwick Claims Services - Seven Hills, OH
August 2019 to February 2020
Seven Hills, O hio- CCP- I work in a call center. Answering inbound calls. In a friendly and warm manner. I am certified in policy, status and new claims. I take the time to ensure each cardmember gets the proper attention and the final product that they're looking for. Head Cashier
Eastside/Westside Metals
Cleveland, Ohio- Head Cashier- I work in a scrap metal yard where I cash the tickets for the customers that come in after selling their materials. I make sure that the drawer is balanced at the end of each day. Each and every day I put all the information into our database systems using the Excel program. I then send all the Excel documentation through an email which I sent to my several bosses everyday for all work done that day.
Inventory Coordinator
Kelly Services - Cleveland, OH
January 2017 to May 2019
I work with a team in a hospital environment using the CIMS application to create and print Kanban labels to match to appropriate products. I tag and register hospital inventory with RFID tags using the CIMS application. Also responsible for building of shelves / racks and labeling them. In addition to counting the products using CIMS application for manual counting. NEO GRAF SOLUTIONS
Lakewood, Ohio - Machine Operator / Trainer - I work for a graphite company. It's my job to run material, which prepares it for lamination operators to send to prospective customers. I tried new employees to run the machine how to prepare material for the lamination as well as paperwork and labeling all materials. I know how to operate a pallet jack, electric pallet jack, Lyft 0 flex. I am very dedicated, reliable and I take pride in my work. I believe and giving quality work. I have been working effectively and consistently in this position for just about 1 year now I have worked all three shifts and overtime. Supervisor, Food Service
The MetroHealth System - Cleveland, OH
September 2013 to June 2016
I supervise the opening, closing and daily setup operations for The MetroHealth System's Main and Old Brooklyn cafeterias. My duties as Supervisor are, but are not limited to, balancing cash registers, managing shift coverage, giving out job assignments for +the day/evening crew and implementing resolutions to any work issue that may arise, effecting the day to day operations of my area and my staff, so as effectively enable my staff to give consistent and quantity service. Cashier
The MetroHealth System - Cleveland, OH
November 2011 to September 2013
Customer Service Working Directly with the Public -- Receive payment by cash, vouchers, or automatic debits; Issue receipts, refunds, credits, or change due to customers; Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change; Greet customers entering establishments; Maintain clean and orderly checkout areas; Answer customers' questions, and provide information on procedures or policies. Food Service Attendant
The MetroHealth System - Cleveland, OH
February 2008 to November 2011
Prepare food trays for patients; run specialized food machinery, wash and sanitize kitchen and food utensils and items.
Dietary Aide - - Prep Cook
Mt. St. Joseph Nursing Home - Euclid, OH
March 2006 to February 2008
prepare deserts, wash and sanitize kitchen and food utensils and items, prepare food trays for patients Customer service Representative - - Heavy customer contact H&R BLOCK - Cleveland, OH
January 2004 to March 2006
scheduling appointments, filing, troubleshooting client inquires. Education
Associate in Business Human Resources
Chancellor University - Eastlake, OH
Associated of Applied Business Degree in Business
Bryant & Stratton College - Willoughby Hills, OH
Skills
• Ability to learn and use online applications. Abilities to stand 90% of shift and work with a team and senior members of staff in a professional manner. Above average verbal and written communication abilities. Detail oriented and a "highly organized and productive employee"; very comfortable with working in a multi-tasking project-oriented environment. Quick learner, excellent skills; Active Listening - Mathematics
• Speaking
• Instruction -Social Perceptiveness -- Service Orientation
• Customer Service
• Call Center
• CSR
• Customer Care
• Kanban
• Human Resources
• Dietary Aide Experience
• Human Resources Management
• Hospice Care
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