Customer Service Assistant Manager
Resume:
Purchasing, AP/AR, Customer Service, Freight and Distribution
Newton, NC 28658
**********@*****.***
To obtain a position that enables me to utilize my experience to the fullest capability.
I am a very organized, detailed oriented, creative individual with a pleasant personality.
I am able to work well in a team capacity as well as independently. Excellent in Microsoft
Word, Excel, Outlook, Quick Books, Barnstorm, Electronic Filing/Scanning, Acctivate and SynergyERP.
Authorized to work in the US for any employer
Work Experience
Customer Service, AP/AR, Freight and Distribution Manager/Purchasing
RL Williams Company - Conover, NC
May 2015 to Present
Provide customer service via phones calls/emails
Process customer Purchase Orders and verify customer pricing contract is correct.
Update all customer price contracts when price increase/decreases are given
Maintain proper inventory levels based on monthly customer sales via purchasing reports for 7 distribution centers in the US and Canada and receive those products into our system as they arrive
Make inventory adjustments as needed per cycle counts performed by distribution centers
Determine freight carrier and provide Bills of Lading for each customer order shipping out daily
Invoice customer orders and email monthly statements
Plan daily/weekly/monthly production for our paper manufacturing side (Top Tier Paper)
Provide running spreadsheets showing parent roll usage/needs and case/pallet quantity usage/needs
Prepare deposits and bank reconciliation
Make sure all vendor invoices match pricing given at time of Purchase and enter into system for payment
Make sure vendors are paid in timely manner of NET days
Assistant Manager
Primetime Video and Tanning - Conover, NC
December 2007 to January 2012
Responsible for supervising onsite staff
Call for collections of over-due accounts
Provide customer service for phone calls, and scheduling appointments
Process payroll and bank deposits / reconcile bank statements
Worked with Magistrate on taking out any Warrants of non-payment of accounts
Purchasing and Order supplies for daily work flow. Work with vendors to find lowest pricing on all items ordered.
Accounts payable & Accounts Receivable
Monthly inventory of all video rentals, tanning lotions and samples
Keep running spreadsheets of sales and sales projections
Run monthly specials to boost sales and gain more customers
Receptionist/Accounts Payable and Receivables
Mike Johnson's Hickory Toyota - Hickory, NC
November 2005 to February 2007
Hickory, NC
Provide customer service for phone calls, filing, and scheduling appointments
Prepared payments for all invoices received & accepted all Vendor payments
Responsible for return of monies of Tires For Life program
Reconciled parts reports and bank statements
Proper closure of internal repair orders, call for collections of over-due vendor accounts
Responsible for Dealer Trades and Title work for delivery of vehicle trade
Education
High school diploma or GED in General Studies
Catawba Valley Community College - Hickory, NC
July 1999 to December 1999
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