KANITRA JOHNSON

*** ******** ****• Newark• Delaware• 19713• 302-***-****

· advr25@r.postjobfree.com ·

Highly motivated professional seeking to obtain a responsible and challenging position where I can utilize both my administrative and customer service skills and contribute to your organization’s success. EXPERIENCE

FEBRUARY 2020 - PRESENT

SENIOR OFFICE ASSISTANT, CHRISTIANA CARE PRIMARY CARE OF ELKTON

• Performs administrative functions including typing, filing, photocopying, telephone assistance, mail, supplies and calendars.

• Schedule and confirm patient appointments.

• Performs administrative duties such as assisting in the preparation of reports, billing, tracking information using electronic medical records.

• Operates department computer system and other equipment in an accurate and safe manner.

• Effectively communicates between the primary care office and other outpatient facilities.

• Daily benefit verification and authorization with insurance companies for the outpatient setting.

• Support for medical staff for copying, faxing, scanning, etc.

• Data entry for patient records into electronic medical record.

• Preparation of reports and medical records upon request.

• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

• Performs other related duties as required.

JUNE 2002 – JANUARY 2020

ADMINISTRATIVE OFFICE ASSISTANT, CHILDREN’S HOSPITAL OF PHILADELPHIA

• Performed clerical and administrative support to the Pediatric Feeding and Swallowing Clinic

• Benefit verification and authorization with insurance companies

• Schedule and confirm patient appointments.

• Direct communication billing and medical records to ensure necessary documents are received for claims.

• Generate reports at the request of the organization.

• Process incoming and outgoing mail.

• Support for medical staff for copying, faxing, etc. EDUCATION

2004

PHLEBOTOMY, NEUMANN COLLEGE, PHILADELPHIA, PA

2

1997

ASSOCIATES DEGREE, DENTAL TECHNOLOGY, MCCARRIES SCHOOL OF MEDICINE, PHILADELPHIA, PA

1988

COMPUTER OPERATION, CAREER INSTITUTE, PHILADELPHIA, PA SKILLS

• Excellent Customer Service

• Efficient Time Management

• Hardworking

• Leadership

• Self-Motivated

• Trained in HIPAA

• Joint Commission Trained

• Medical Terminology

• Microsoft Systems

• Electronic Medical Records

• EPIC Systems Super User

• AllscriptsTM

REFERENCES

Amy Sizemore 443-***-****

Senior Office Assistant advr25@r.postjobfree.com

Christiana Care

Andrea Mattie 215-***-****

Office Manager advr25@r.postjobfree.com

Children’s Hospital of Philadelphia

Jessica Gray 443-***-****

Account Manager, GeneID advr25@r.postjobfree.com Advanced Molecular Diagnostics

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