KANITRA JOHNSON
*** ******** ****• Newark• Delaware• 19713• 302-***-****
· *****.*******@*****.*** ·
Highly motivated professional seeking to obtain a responsible and challenging position where I can utilize both my administrative and customer service skills and contribute to your organization’s success. EXPERIENCE
FEBRUARY 2020 - PRESENT
SENIOR OFFICE ASSISTANT, CHRISTIANA CARE PRIMARY CARE OF ELKTON
• Performs administrative functions including typing, filing, photocopying, telephone assistance, mail, supplies and calendars.
• Schedule and confirm patient appointments.
• Performs administrative duties such as assisting in the preparation of reports, billing, tracking information using electronic medical records.
• Operates department computer system and other equipment in an accurate and safe manner.
• Effectively communicates between the primary care office and other outpatient facilities.
• Daily benefit verification and authorization with insurance companies for the outpatient setting.
• Support for medical staff for copying, faxing, scanning, etc.
• Data entry for patient records into electronic medical record.
• Preparation of reports and medical records upon request.
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
• Performs other related duties as required.
JUNE 2002 – JANUARY 2020
ADMINISTRATIVE OFFICE ASSISTANT, CHILDREN’S HOSPITAL OF PHILADELPHIA
• Performed clerical and administrative support to the Pediatric Feeding and Swallowing Clinic
• Benefit verification and authorization with insurance companies
• Schedule and confirm patient appointments.
• Direct communication billing and medical records to ensure necessary documents are received for claims.
• Generate reports at the request of the organization.
• Process incoming and outgoing mail.
• Support for medical staff for copying, faxing, etc. EDUCATION
2004
PHLEBOTOMY, NEUMANN COLLEGE, PHILADELPHIA, PA
2
1997
ASSOCIATES DEGREE, DENTAL TECHNOLOGY, MCCARRIES SCHOOL OF MEDICINE, PHILADELPHIA, PA
1988
COMPUTER OPERATION, CAREER INSTITUTE, PHILADELPHIA, PA SKILLS
• Excellent Customer Service
• Efficient Time Management
• Hardworking
• Leadership
• Self-Motivated
• Trained in HIPAA
• Joint Commission Trained
• Medical Terminology
• Microsoft Systems
• Electronic Medical Records
• EPIC Systems Super User
• AllscriptsTM
REFERENCES
Amy Sizemore 443-***-****
Senior Office Assistant *.************@*****.***
Christiana Care
Andrea Mattie 215-***-****
Office Manager ******@*****.****.***
Children’s Hospital of Philadelphia
Jessica Gray 443-***-****
Account Manager, GeneID *******.****@*********.*** Advanced Molecular Diagnostics