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Y O R D A N O S M A M U Y A

+1-857-***-**** advqza@r.postjobfree.com

P R O F I L E

Meticulous Salesforce Consultant with experience in Salesforce.com CRM that includes Administration, Configuration, Implementation, Development, and Support activities. Experience in designing, developing and implementing applications like Sales, Marketing, Partner Portal, and Service and Support modules. Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports and Dashboards.

Currently, exploring opportunities to contribute my acquired skills, dedication, and hard work to an organization seeking an experienced, vibrant, and performance-driven individual as an addition to their well-established professional team.

E X P E R I E N C E S U M M A R Y

3+ years of experience as a Salesforce.com (SFDC) Consultant with proficiency as a developer & administrator.

Created page layouts, search layouts, custom links, and related lists.

Configured pick lists, dependent pick lists, lookups, junction objects, master-detail relationships, validation rules, and formula fields.

Created Salesforce Objects and related metadata necessary to support customizations across instances.

Created Users,and Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Created page layouts to organize fields, custom links, related lists, stored procedures and other components on detail pages and Workflow Workflows, Validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Uploaded records using the Data Loader to cleanse and De-duplicating bulk loads, as well as and worked with Salesforce data tools such as Data Loader, Excel Connector, Demand Tools, and Eclipse Force.com IDE for data migration.

Implemented designed and developed Standard and Custom Apex Classes, Controllers Classes, extensions and Apex Triggers to handle business logic and used debug logs to trace the execution and used Apex Data Loader to migrate data such as accounts, campaigns Designed and developed Apex Classes, controller classes, controller extensions, Visual force pages and Apex triggers.

Developed workflows and approval processes for various policy management. PAGE - 2

T E C H N I C A L S K I L L S

Platforms Saleforce.com platform, Quotes, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects

Tools Apex, Visualforce, SOQL, Windows XP, Data Loader 14.0.

Data Base Skills Oracle, SQL/PLSQL Basics

E M P L O Y M E N T H I S T O R Y

Role: Salesforce Consultant Company: Ace IT Careers – Remote {May 2021 – Present}

Established, Maintained & enhanced security, using profiles and role hierarchy.

Designed, documented, built, tested and deployed enhancements to Salesforce instance Project management: Planned and outlined project requirements, and resources.

Managed project deployments and rollouts using agile and waterfall methodologies.

Created and managed workflows, complex formulas, basic triggers, and flows.

Designed and implemented custom Visualforce pages and apex classes.

Manged 9 Salesforce instances supporting 3,000+ users Lead full-cycle SDLC implementations with testing and compliance in test environments.

Developed recruiting app to move candidates from application to hire Strategically managed the merger of two Salesforce instances without interrupting end-user experience Tier 2 Support Professional.

Developed custom S-Controls with javaScript and Apex Web services and various Custom Objects, Tabs, Entity-Relationship data model, validation rules and Components.

Used Data Loader for data management in force.com platform and Eclipse for a development environment.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects and it to read, extract, and load data from comma-separated values files. Role: Salesforce Consultant Company: AgileThought - Remote {September 2019 – March 2021}

Created page layouts, search layouts, custom links, and related lists.

Configured pick lists, dependent pick lists, lookups, junction objects, master-detail relationships, validation rules, and formula fields.

Created Salesforce Objects and related metadata necessary to support customizations across instances.

Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Created page layouts to organize fields, custom links, related lists, stored procedures and other components on detail pages and designed Workflows, Validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Uploaded records using the Data Loader to cleanse and De-duplicating bulk loads, as well as and PAGE - 3

worked with Salesforce data tools such as Data Loader, Excel Connector, Demand Tools, and Eclipse Force.com IDE for data migration.

Implemented designed and developed Standard and Custom Apex Classes, Controllers Classes, extensions and Apex Triggers to handle business logic and used debug logs to trace the execution and used Apex Data Loader to migrate data such as accounts, campaigns Designed and developed Apex Classes, controller classes, controller extensions, Visual force pages and Apex triggers.

Developed workflows and approval processes for various policy management. E D U C A T I O N & T R A I N I N G

Salesforce Admin & Developer Certification Ace IT Careers. {September 2022}

Masters in conflict resolution and coexistence Brandeis University {May 2022}

Master of science in electrical and computer engineering {June 2019}

Bachelor of science in electrical and computer engineering {June 2016} W O R K A U T H O R I Z A T I O N

Employment authorization document (EAD) - Authorized to work for any US employer

**References will be provided upon request**

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