Elexus Hugley

Computer Programmer Who Excels in a Team Environment.

Columbus, GA

advqyd@r.postjobfree.com

+1-954-***-****

Obtain rewarding customer service position with an outstandingcompany that provides growth and career advancement opportunities.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Teleperformance - North Lauderdale, FL

May 2020 to January 2023

I Inform clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Education

High school diploma

Coconut Creek, FL

August 2015 to July 2019

High school diploma

Skills

• Experienced and driven call center agent with a proven track record of helping to lead companies to further success with effective marketing and superb customer service skills. (2 years)

• Cold Calling

• Sales

• Typing

• Live Chat

• Negotiation

• Multilingual

• Upselling

• English

• Microsoft Powerpoint

• CRM Software

• Account Management

• Salesforce

• Help Desk

• Technical Support

• Operating Systems

• Microsoft Outlook

• Project Management

• Desktop Support

• Active Directory

• Computer Networking

Languages

• English - Fluent

Additional Information

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Service Orientation — Actively looking for ways to help people.

• Speaking — Talking to others to convey information effectively.

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