Center Agent Service Representative
Resume:
Elexus Hugley
Computer Programmer Who Excels in a Team Environment.
Columbus, GA
*************@*****.***
Obtain rewarding customer service position with an outstandingcompany that provides growth and career advancement opportunities.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Teleperformance - North Lauderdale, FL
May 2020 to January 2023
I Inform clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Education
High school diploma
Coconut Creek, FL
August 2015 to July 2019
High school diploma
Skills
• Experienced and driven call center agent with a proven track record of helping to lead companies to further success with effective marketing and superb customer service skills. (2 years)
• Cold Calling
• Sales
• Typing
• Live Chat
• Negotiation
• Multilingual
• Upselling
• English
• Microsoft Powerpoint
• CRM Software
• Account Management
• Salesforce
• Help Desk
• Technical Support
• Operating Systems
• Microsoft Outlook
• Project Management
• Desktop Support
• Active Directory
• Computer Networking
Languages
• English - Fluent
Additional Information
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation — Actively looking for ways to help people.
• Speaking — Talking to others to convey information effectively.
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