Service Representative Customer

JOSELITO T. MIJARES JR.

St.Joseph windfiel cabuyao laguna · 094*-***-****

***********@*****.***

PROFESSIONAL SUMMARY.

Insightful account officer with 1+ years of experience. Skilled in sales, marketing, evaluating financial documents, client interaction, and MS word. Seeking to improve sales and computer knowledge.

EDUCATION.

MARCH 2019

ASSOCIATES IN COMPUTER TECHNOLOGY, sti college calamba.

Excelled in Computer Science coursework and computer labs.

Knowledgeable in computer hardware and troubleshooting.

WORK EXPERIENCE.

Account officer, Norkis Financials, Corp.

Credit analyst, Collector, Sales and Marketing.

From: May 2019

To: September 2020

Collects document and ensures that the clients document is legal.

Customer Facing interactions.

Background checking each client for verification and safety.

Gathered and analyzed financial data from 100+ customers.

Manage to keep sales and collection up to 95%.

Self-employed computer buyer and seller.

From 2019 to 2020

Installs and troubleshoot system software.

Assembles and troubleshoots hardware.

Customer service representative, Teleperformance Pasay.

Assisting Customers with their bills, general inquiry, Doctors Appointment, Online orders, Filing a Complaints / Appeals / Grievances.

From: August 24 2021

To: April 7 2022

Collects information and securing the account before assisting the customers.

Sending Id cards, updating address, contact information.

Calling doctor’s offices to set an appointment and verifying information of doctors.

Helping customers with their bills by calling the hospital or doctor’s office and update their

insurance information.

SKILLS.

SELF MOTIVATED

PERSONAL MANAGEMENT

COMPUTER HARDWARE SKILLS

FLEXIBLE AND ADAPTIVE

PUNCTUALITY

SALES AND MARKETING

LISTENING

HOBBIES.

MOTORCYCLE RIDES.

VOLUNTEER ASSISTANT TEACHER.

IN KINDERGARTEN.

COMPUTER AND MOBILE GAMES.

PLAYING PIANO GUITAR, UKELELE, DRUMS, AND BASS.

PART-TIME COMPUTER TECH.

DRAWING

PROFESSIONAL REFERENCES:

Vincent Caliolio – Area manager and Auditor

NORKIS FINANCIALS CORP,

Address: Lipa city Batangas.

Contact: 093*-***-****/ ***.***@*****.***

Irish Carolyn Tiongson - Cashier/Branch control officer.

NORKIS FINANCIALS CORP,

Address: National hi-way Parian Calamba laguna.

Contact: 090*-***-****

Ms. Irish was my Senior co-worker for over a year she taught me a lot of interpersonal skills.

Rick Rocky Tarcena – ACCOUNT OFFICER

NORKIS FINANCIALS CORP,

Address: Golden city Dasmarinas Cavite

Contact: 090*-***-****/**********************@*****.***

Mr. Rick was my previous Senior Account officer we work together in the same branch and we also partnered in Selling and assembling computers, He taught me how to handle customers very well.

Teleperformance Pasay HR

02-8479 9000

Joseph Dane Ortiz- Customer Service representative

Teleperformance MOA

Contact: 096********

Aizel Tamayo - Customer Service representative

Teleperformance MOA

Facebook account

https://www.facebook.com/profile.php?id=100************

Mr. Ortiz and Ms. Tamayo are my colleagues in Teleperformance they are my good friends and teammates in Teleperformance for over 6 months.

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