Data Entry Customer Service
Resume:
Laura Etherton
Fort Pierce, FL *****
***************@*****.***
Work Experience
Customer Service Representative
Teleperformance - Port Saint Lucie, FL
November 2020 to October 2021
customer service health ins. Where i input customer's information into the system for there application in order to be enrolled into the ins company
Education
High school diploma in General
Burke County High School - Waynesboro, VA
Skills
• Front Desk
• Customer Service Assessments Front Desk Agent (Hotel) -- Proficient February 2020 Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: https:// share.indeedassessments.com/ share
• profile/997e73a243b157b4a452ec808b87ba1deed53dc074545cb7 Customer Focus & Orientation
-- Familiar February 2020 Responding to customer situations with sensitivity. Full results: https:// share.indeedassessments.com/ share
• profile/10d5d8a8c7ecbf4033052f90307ab5b9eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Guest Services
• Cash Handling
• Medical Scheduling Assessments Customer Service Fit -- Proficient May 2020 Measures the traits that are important for success for customer service roles. Full results: https:// share.indeedassessments.com/share
• to
• profile/ e84d3de3f53a9ac87d9bbec23a5fdfcceed53dc074545cb7 Front Desk Agent
(Hotel) -- Proficient February 2020 Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: https://share.indeedassessments.com/attempts/ cf6eeb29cab10e95def85d4aea3d3e46eed53dc074545cb7 Work Motivation -- Familiar April 2020 Level of motivation and discipline applied toward work Full results: https:// share.indeedassessments.com/ share
• profile/7b5af24e98e4ec2e157866f97e99f15beed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Medical Office Experience
• Insurance Verification
• Loan processing
• Medical Receptionist
• Sales
• Customer service
• Cashiering
• Food service
• Data entry
• Documentation review
Assessments
Work style: Reliability — Proficient
March 2021
Tendency to be dependable and come to work
Full results: Proficient
Customer service fit — Highly Proficient
March 2021
Measures the traits that are important for success for customer service roles Full results: Highly Proficient
Typing — Completed
May 2021
Transcribing text using a standard keyboard
Full results: Completed
Medical receptionist skills — Familiar
May 2021
Managing physician schedules and maintaining accurate patient records Full results: Familiar
Recruiting — Completed
March 2021
Managing the candidate sourcing and selection process Full results: Completed
Veterinary receptionist skills — Completed
May 2021
Managing practitioner schedules and maintaining accurate patient records Full results: Completed
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Data entry: Accuracy — Proficient
May 2021
Entering data quickly and accurately
Full results: Proficient
Warehouse associate — Completed
May 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Completed
Scheduling — Completed
May 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Customer focus & orientation — Completed
May 2021
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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