Service Representative Customer

LB

LYNN BENSON

*********@*******.*** 619-***-**** San Diego, CA 92108

Personable and dedicated Customer Service Representative with extensive experience in hospitality. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Calm and Professional Under Pressure

Excellent Verbal Communication skills

Extremely Coachable and Eager to Learn

Well Versed in De-escalating Techniques

Efficient and Detail-Oriented

Cheesecake Factory Restaurant San

Diego, CA

Customer Service Specialist

03/2011 - Current

Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Trained new employees to perform duties.

The Light Group Las Vegas, NV

Marketing and Promotion

06/2009 - 02/2011

Worked diligently to increase headcounts by advertising parties. events, and the club venue to attract potential clients.

Organized and distributed publicity materials.

Landrys Seafood House New Orleans, LA

Front of the House Manager

01/2007 - 05/2009

Scheduled and directed staff in daily work assignments to maximize productivity.

Worked in close collaboration with team members to ensure customers received high-quality service.

Delegated work to staff, setting priorities and goals. University Wisconsin - Platteville Platteville, WI Associate of Science in Associate of Science in Hospitality And Tourism 05/2006

Summary

Skills

Experience

Education and Training

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