Customer Service
Resume:
Crystal P. Johnson
Buckeye, AZ *****
******************@*****.***
Dispatchers receiving emergency and non-emergency calls, monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members. Duties can also include monitoring weather reports or notifying authorities if necessary. Dedicated Dispatcher providers exception customer service through active listening and problem solving. Work Experience
Owner/Cdl driver/Dispatching
Johnson's Trucking Company LLC - Buckeye, AZ
February 2021 to Present
Owner of Johnson's Trucking Company LLC
Owning a trucking company includes owning or leasing one or more semi-trucks and finding freight to haul, as well as handling the day-to-day responsibilities that come with owning a business. Dispatch loads for my drivers and driver on my drive off days.
General Manager
Which Wich Superior Sandwiches
January 2019 to September 2020
• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees. Do work schedule for employees.
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors) Supervisor
Arizona State University Aramark - Phoenix, AZ
March 2017 to April 2018
Following all health and safety qualification for food. Set up decorates and prepares serving and dining areas according to specific directions and layout plans established by the catering manager. Clean, washes, peels and cut fruit vegetables and other foods. Breaks down serving and dining areas. Familiarity with variety of food types menus, recipes and general anesthetic and food presentation. Excellent time management skills and ability to work in high pressure situation. Supervisor
Madonna University Sodexo - Livonia, MI
November 2014 to February 2017
Transports all materials to and from the event area. Following all health and safety qualification for food. Set up decorates and prepares serving and dining areas according to specific directions and layout plans established by the catering manager. Clean, washes, peels and cut fruit vegetables, sandwich maker and other foods. Breaks down serving and dining areas. Familiarity with variety of food types menus, recipes and general anesthetic and food presentation. Excellent time management skills and ability to work in high pressure situation. Train disability students how to work in the kitchen. Help and trained them in cooking and making sandwich.
Education
High school diploma in Business Management
Henry Ford Community College - Dearborn, MI
2013 to 2015
College Prep
Thomas M. Cooley High - Detroit, MI
1997 to 2000
Skills
• Microsoft Office (1 year)
• Tractor-trailer
• Commercial driving
Certifications and Licenses
Dispatcher
Present
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