Kristian Smith
*************@*****.***
Education
High school or equivalent
Poughkeepsie High School
- Poughkeepsie, NY
Graduated June 2018
WORK EXPERIENCE
Victoria Secret
Cashier Associate
Hagerstown,MD
●Change out store displays before opening
●Restock and return unwanted merchandise to the appropriate store area
●Operate the cash register in an efficient manner
●Inform customers of ongoing store promotions when appropriate
●Assist fellow team members with larger tasks throughout the day
●Greet and thank customers for their business
WORK EXPERIENCE
Spring Hill Hotel
Hagerstown,MD
Receptionist/Front Desk
●Perform all check-in and check-out tasks
●Manage online and phone reservations
●Inform customers about payment methods and verify their credit card data
●Register guests collecting necessary information (like contact details and exact dates of their stay)
●Welcome guests upon their arrival and assign rooms
●Provide information about our hotel, available rooms, rates and amenities
●Respond to clients’ complaints in a timely and professional manner
●Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
●Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
●Upsell additional facilities and services, when appropriate
●Maintain updated records of bookings and payments
WORK EXPERIENCE
Staples
Hagerstown,MD
Sales specialist/ Counter
●Multitask on cashier, sales and merchandising responsibilities
●Respond quickly and resourcefully to customer requests and concerns
●Create a positive, inviting environment for customers
●Understand and use basic selling skills to engage and present solutions
●Be flexible on responsibilities (e.g., returns, online pick-ups, cleaning, other duties as assigned)
WORK EXPERIENCE
Walmart
-Poughkeepsie,NY
Cashier/customer service
Packer/stocker
●Maintain the sales floor
●Maintain merchandise presentation in accordance with company policies
●Maintain procedures by properly zoning the area
●Stocking
●Arranging and organizing merchandise
●Setting up
●Cleaning
●Organize product displays
●Removing damaged goods
●Signing and pricing merchandise according to company
WORK EXPERIENCE
Salsa fresca
Cashier
customer service
Poughkeepsie N,Y
●Maintain a friendly attitude at all times
●Maintain an accurate drawer at all times
●Up selling customers drinks,and extras
●Promoting any current marketing initiatives
●Excellent communication skills
●Assisting online and expediting orders and bagging to go order
●Taking phone orders for pick up and delivery
●Strong customer service skills
●Assisting in opening and closing of the store
●Perform any other tasks assigned by mod
WORK EXPERIENCE
Home Depot
Sales / cashier service
Hagerstown MD
●Excellent attention to detail
●Sales experience
●Cash handling
●Store merchandising
●Point of sale knowledge
●Provide fast and friendly service
●Seek out customers and assesses their needs and provide assistance
●Learn about products using tools and provide information to customers in order to sell an entire project
WORK EXPERIENCE
AMAZON
Skills
Hagerstown MD
●Receive and put away inventory
●Get customer orders ready and pack them up
●Load boxes into trucks for shipment
●Use scanners to read bar codes on products
●View prompts on screens and follow the directions for some tasks
●Troubleshoot problems
●Ensure products meet quality requirements
Technical Skills: Proficient in Microsoft Word, PowerPoint, Excel, & Outlook
WORK EXPERIENCE
TRACTOR SUPPLY
Current job
Hagerstown MD
●Greet customer
●Uncover the customer needs
●Recommend products
●Ask for sales
●Maintain regular and predictable attendance
●Operate cash register
●Cash handling