PROFESSIONAL HIGHLIGHTS
Around *+ years of IT experience as a Quality Assurance Analyst, Data Analyst, Business and System Analyst in Finance, Health Care and Care Management verticals
Experienced in full Software Development Lifecycle (SDLC) starting from Requirements Analysis, Design, End-to-End Regression Testing, Load and Performance Testing
Excellent Experience in Microsoft Power BI and Tableau
Good experience with development methodologies like Agile (SCRUM, KANBAN), waterfall methodologies and Rapid Application Development
Develop new and maintain existing JIRA projects, workflows and solution Designs. Assist with the creation, maintenance, and management of JIRA issues including epics, stories, tasks, bugs & blockers
Organized Joint Application Development (JAD), Joint Requirement Planning (JRP) sessions, interviews, and requirement elicitation sessions with business stakeholders and the dev teams
Proficient in developing Dashboards in Microsoft Power BI
Experience in Database Programming involving creating database objects like Stored Procedures, Views, Joins and Functions
Ability to work individually as well as in a team-oriented environment, learn quickly and adapt to new technologies
Advanced proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, VISIO
Prepare executive dashboards and presentations to discuss at meetings
Excellent Trouble shooting Skills and Customer Centric Approach
TECHNICAL EXPERTISE
Programming Languages
Java, Python
Web Technologies
HTML, CSS, JavaScript, Bootstrap
IDE Tools
SQL Server management studio
Visualization Tools
Microsoft Power BI, Tableau, Microsoft Visio
SCRUM Tools
JIRA, Rally, Confluence
Content Management Tools
MS SharePoint, Documentum
Methodologies
Agile, Waterfall, RAD (Rapid Application Development)
Industry Domain
Non-Profit, Finance, IT, Health Care (RPA)
PROFESSIONAL EXPERIENCE
Client: CIOX Health, Alpharetta, GA
Role: Quality Assurance Analyst Dec’2022-Present
Responsibilities:
Working as Quality Assurance Analyst in SCRUM/KANBAN environment
Attend Daily Sync Meetings and Project Retrospective meetings, Technical Configuration meetings with Developers and Tech Lead
Analyze, Test, and document all the necessary Test Case Scenarios and get signoffs from Business Owners (Internal and External)
Design Current State (Pre-code changes), Future State (Post-code changes) test case scenarios document and execute them in Zephyr.
Responsible to develop Functional Requirement Specification Documents, and UAT documents.
Responsible to perform Functional, Smoke, End-to-End Regression Testing, and Load Testing in QA, perf, and UAT environments
Responsible to develop and document the respective results of End-to-End Regression Testing, Load Testing, and Performance Testing
Experience in working on projects hosted in AWS and Azure environments.
Build and execute SQL Queries to perform database operations in SSMS, Mongo DB Compass, Dbeaver, and Microsoft SQL Server
Responsible to document Technical Configuration Details, BRD, etc. and update in Confluence
Responsible to create Issues/Bugs, Change Requests, and Blockers in Atlassian JIRA
Responsible to provide a detailed Demo to Stakeholders for each project.
Client: Direction Home
Role: PQI Data Analyst Jan’2022 – Dec’ 2022
Responsibilities:
Responsible to create and update Business Intelligence daily, weekly, and monthly reports using Power BI and Tableau
Responsible to create performance management models and provide extended support with standardized reporting using all Microsoft tools.
Daily retrieval and analysis of large data sets used to measure standardized performance metric adherence, provide forecasting, trend analysis, and ongoing operations of business lines.
Collaborate in a team setting to obtain business requirements. Translate those requirements into data visualizations (graphs, charts, etc.) which can be used to make strategic business decisions.
Responsible to retrieve each team's performance data, created performance reports in excel.
Responsible to conduct Bi-Weekly meetings to prioritize the backlog.
Attend Stand up, webinars, and JAD sessions to elicit and gain process and sub-system knowledge.
Perform data analysis using SQL Queries and evaluate various risks related to implementation, designing, developing, project communications, testing processes
Create Activity, Sequence, and Swim Lane diagrams depicting steps in the process flow by using Microsoft Visio
Extensively used Atlassian JIRA tool
Acted as a technical liaison between the technology department and the business customers
Get sign-offs from stakeholders, prepare and demo sprint reviews for all the developed dashboards on a timely basis
Client: Kalva Enterprises Pvt. Ltd
Role: IT QA Analyst June 2020 – Dec 2021
Responsibilities:
Worked as IT QA Analyst in Rapid Application Development Methodology using Rally.
Attend daily stand up’s, KT Sessions, and webinars to gain process & workflow understanding.
Elicited information from Product Owners and convert it into test case documents & test steps.
Attend Sprint pre-planning meetings, Bi-weekly meetings, and Sprint Grooming meetings.
Managed and created all the test case documents using MS SharePoint
Effectively communicate with external clients and internal teams to deliver an effective User Interface
Developed and executed SQL queries to extract data.
Responsible to perform peer review on test cases created by other QA employees
Worked with the internal team creating, prioritizing, and monitoring application features/Defect backlog
Responsible to make sure that all Artifacts follow corporate SDLC Policies and guidelines
Client: KE Pvt. Ltd
Role: Jr. QA Analyst Jan’ 2020 – June 2020
Responsibilities:
Involved from the very beginning of the conception phase of this project by following Waterfall Methodology
Formulate questionnaire and extract information from product owners and developers on the project workflow and acceptance criteria.
Responsible to facilitate with the QA team members to discuss and document the requirements and work/explore on potential test cases
Document and maintain test requirements documents and align them with both functional and technical requirements
Perform Gap Analysis and Risk Analysis to plan, schedule and execute all stages of project
Worked with SQL queries for data manipulations in SSMS.
Created presentations in concise & well-researched manner on new product feature ideas & opportunities by collaborating with process owners
Analyzed complex problems to identify problem areas and created/tracked the defects/bugs.
Gathered information and maintaining the repository with functional and non-functional requirements, Business Requirements (BR), User Requirements documents
EDUCATIONAL QUALIFICATIONS
Bachelor’s in pharmacy, JNTUH, Hyderabad
Master of Science – Business Analytics, Kent State University