Service Representative Customer
Resume:
Contact
Indianapolis, IN *****
finyahjenkins1017@gmail.
com
Skills
Excellent written and oral
communication
Administrative support
Creative problem solving
Analytical and Critical
Thinking
Good Telephone Etiquette
MS Office
FJ Finyah Jenkins
Customer Service Representative
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Work History
Customer Service Representative
GEICO, Indianapolis, IN
Delivered exceptional customer service to every
customer by leveraging extensive knowledge of
products and services and creating welcoming,
positive experiences.
Collaborated with staff members to enhance
customer service experience and exceed team
goals through effective client satisfaction rates. Maintained customer satisfaction with forward-
thinking strategies focused on addressing
customer needs and resolving concerns.
Clarified customer issues and determined root
cause of problems to resolve product or service
complaints.
2019-03 -
2023-01
Education
High School Diploma: General Studies
Lawrence Central High School - Indianapolis, IN
2017-08 -
2020-01
Associate Of Business Administration:
Business Administration
Harrison College - Indianapolis - Indianapolis, IN 2019-08 -
2021-05
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