Chiquita Snowden
Riverdale, IL *****
****************@*****.***
Energetic management expert with a deep knowledge of productive strategies and ability to manage resources and meet expectations within budget. Hoping to secure a management position in an organization where my abilities will be maximized. Work Experience
Lead Workflow Coordinator
CJ Logistics America - University Park, IL
May 2022 to Present
• Act as intermediary for Shipping Department and Systems, Customer Service and Production groups, help resolve shipping related issues.
• Develop new reporting standards for the Shipping Coordinator position to improve communication between the above stated groups.
• Completed duties relative to the position, which included: submitting carrier freight claims, auditing warehouse inventory and various miscellaneous tasks as assigned.
• Answered customer inquiries via phone, e-mail, and fax
• Monitored shipments and provided daily updates to customers Casual Courier
FedEx Ground - fedex
October 2020 to Present
· Operator of company vehicles,
· Provide courteous and efficient delivery of packages and provide related customer service functions.
· Sorting packages, loading the vehicle, retrieving items.
· Collect signatures, and make sure the vehicle is clean and in good condition.
· Handle fragile items and hazardous materials in a safe manner according to company and government rules and regulations
Warehouse Shipping and Receiving Manager
North Point Fresh - Chicago, IL
January 2022 to June 2022
• Liaising with transport companies, suppliers and clients.
• Training, supervising and appraising staff
• Maintaining statistical and financial records
• Prepare shipments with the correct mailing labels.
• Ensure all orders and withdrawal requests are correctly fulfilled.
• Consolidate shipping orders.
Office Manager
Farmers Insurance Group - South Holland, IL
January 2019 to October 2020
Manage operations and productivity at an insurance company.
• Create and modify procedures and documents related to policies.
• Identify and analyze risks associated with policies. Preside over claims investigations.
• Review insurance policies.
Education
HIGH SCHOOL DIPLOMA
THORNRIDGE HIGH SCHOOL
May 2010
Skills
• Communication
• Punctual
• Reliable
• Problem solving
• Teamwork
• Leadership
• Delivery driver experience
• Security
• Driving
• Courier
• Computer Skills
• Data Entry
• Office Management
• Shipping & Receiving
• Logistics
• Machine Learning
• Load & Unload
• Inventory Control
• Management
• Warehouse management system
Certifications and Licenses
Forklift Certified
Present
Assessments
Work style: Reliability — Completed
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Customer service — Familiar
February 2022
Identifying and resolving common customer issues
Full results: Familiar
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Work style: Conscientiousness — Highly Proficient
May 2020
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Attention to detail — Proficient
September 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Warehouse safety — Expert
April 2022
Using safe practices in a warehouse setting
Full results: Expert
Customer focus & orientation — Highly Proficient
February 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Logic & critical thinking — Familiar
November 2019
Using logic to solve problems.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.