Server/CSA

Jacquetta Butler-Thomas

**** ******* **** *.*. D-22

Alberquerque, N.M 87111

505-***-****

*********@***.***

OBJECTIVE

Customer service,or Retail,Test Driver,HHA,

SUMMARY OF QUALIFICATIONS

Resourceful problem solver capable of implementing solutions to complex problems. Proficient in the operation of Computer, Web Page Design, Windows, Microsoft, Blogs, Paypal, The Innsure hotel/motel reservation system. Monetary transaction terminals, Checkpoint Systems, various multiline phone systems & Fax systems, Xerox, scanner/copier. MSDS & Bloodborne Pathogens certified. Excellent Verbal & Phone Skills. First Responder capabilities (not currently certified). First aid certified(mich. red cross). 8yrs Waitstaff experience. Crafting instruction.

EMPLOYMENT HISTORY

Key Carrier/Mgr, Cashier,Gas Station K-mart stores, Auburn Hills, MI 04/2001-11/2001

Guest Service Representative Motel 6, Auburn hills, MI 03/2004-11/2006

Cashier, O/N Flow team Target Stores, Waterford, MI 10/1996-08/2000

Vendor Rep. Premium Retail Services, Nashville, TN 04/2011-11/2011

Driver University of Michigan Transportation Institute, Ann Arbor, MI 01/2010-03/2010

Enumerator/Q.C. Clerk/R.A. Clerk/Enumera U.S. Census Bureau, Pontiac, MI 10/2009-05/2010

Associate Salesfloor/Customer Service Wal-Mart Stores, Troy, MI 04/2007-08/2009

Cashier, Salesfloor, Store Remodel Team Jo Ann E.T.C., Auburn hills, MI 09/2002-09/2003

EDUCATION & TRAINING

Cosmetology, Cosmetology, MichIgan College of Beauty, Waterford, Mi., 1994-95

E.M.T. (assoc.), Emergency Medical Technician, O.C.C., Auburn Hills Campus, Auburn Hills, Mi., 1998 -91

C.N.A., C.N.A./ Business Office Admin., Career Works Inc./ State of Mi. Certified, Pontiac, Mi., 1986 -88

none, Graphic Arts/Design, Int'l Academy of Design & Technology, MI

CERTIFICATES & LICENSES

Certified Nurse Assistant, Michigan Board of Health, MI

C. P.R., Red Cross Mich., MI

Crown Lift, Target Stores, MI

Hoyer Lift, Career Works Inc., MI

HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS

Target stores "Red card" champion 3 months in a row 6/98-9/98. and 12/98& 2/99,4/99. motel 6 "see the light training program,8/02. JoAnn Stores "Cut Above" Program- 27 Silver scissors & 2 Gold from 9/04-7/05.

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