Manager Account Customer Service

ABOUT ME

To become a vibrant professional whose strengths and capabilities grow with time and who knows how to use them to achieve the corporate objectives of the firm I serve. Organized and results-driven Supervisor with 3 years of experience strategically maximizing productivity and profits while honoring company values. A talented negotiator to build trusting relationships and save company dollars. WORK EXPERIENCE

Administrator

Taazur General contracting co LTD - Abha, Saudi Arab [ 08/08/2015 – Current ] City: Dammam

Country: Saudi Arabia

· Introduced team contests and goals to enhance productivity and morale

· Set and managed schedules to give proper coverage to required areas and meet customer service demands. Assistant Manager Account mobilization

Bank Al Habib LTD - Lahore, Pakistan [ 09/2014 – 08/2016 ] City: Lahore

Country: Pakistan

· Compiled and analyzed data using spreadsheets or other database software such as sap and [bank software].

· Scanned documents and saved them in the database to keep records of essential organizational information. Head Cashier

HBL BANK LTD - Lahore, Pakistan

City: Lahore

Country: Pakistan

· Processed all transactions efficiently and timely.

· Cheques clearing, cash balancing, cash deposits & Payments Customer Spurt Representative

Transdata PVT LTD - Lahore, Pakistan [ 04/2008 – 03/2012 ] City: lahore

Country: Pakistan

· Expertly managed 300 outgoing calls in 9 hours through effective use of call handling technology such as seeable.

Syed Ali Asghar

Nationality: Pakistani Date of birth: 20/07/1987

+966-*********

Email address: ****.********@*****.***

LinkedIn: linkedin.com/in/shah-baba-729b57187

Address: chep sa02 khamis matichet abha, 62455 khamis (Saudi Arabia) Driving Licence: B 27/05/2019 – 27/02/2031

· Applied correct hold and transfer procedures, consistently keeping call times within the 2-minute timeframe target.

Sales Verification Officer

AL Muslim Distributor of Cadbury International - Lahore, Pakistan [ 05/2009 – 01/2010 ] City: lahore

Country: Pakistan

· Investigated complaints and instigated appropriate enforcement action in line with enforcement policy.

· Responded to inquiries from the general public regarding court appearances, trial dates, judicial procedures, and fines.

Branch Sales Officer and Customer Relationship Officer MCB BANK LTD Lahore Pakistan [ 01/2008 – 12/2008 ] City: Lahore

Country: Pakistan

· Prepared cost-benefit analyses for prospective and existing customers to identify optimal purchase options.

· Continually developed Credit card expertise to offer the most informative service. EDUCATION AND TRAINING

Bachelor In Commerce

[ 2007 – 2009 ]

Address: University of the Punjab - Lahore, Lahore (Pakistan) DIGITAL SKILLS

My Digital Skills

progettazione e modellazione strutturale CDSWin Sap2000 e analisi FEM Abaqus / Microsoft(Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access) / Financial Management / Cash Flow Cash management / System E-Filing / REGES (General Register of employees - centralized filing system employees) / Logistique et Transport

DRIVING LICENCE

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