Lisa Toro
CNA - Certified Nursing Assistant
Florence, MA 01062
**********@*******.***
Work Experience
Resident Assistant (RA)
Linda Manor Assisted Living - Leeds, MA
July 2019 to Present
Assist with resident daily needs according to assignments, provide help with medication, some as just reminders and some need to be given as instructed,make beds, take out trash and do laundry. Tidying up their living space.Help with showering, dressing. Escort to group activities, dinning room, etc. Project Cordinator
Norton Staffing and Recruiting Group - Northampton, MA September 2021 to June 2022
Organizing and preparing COVID19 testing kits to provide testing in the schools districts assigned. Collecting data. And providing a safe and clean environment COVID19 testing
RCM Health Care Services - Deerfield, MA
June 2020 to December 2021
• Currently providing testing kits for COVID19 on a daily/ weekly.
• Constant testing
CNA - Certified Nursing Assistant
Highview of Northampton - Leeds, MA
October 2015 to July 2019
Monitor residents in behavior unit, help with ADLS, 1:1, report to charge nurse. Central Intake Coordinator
River Valley Counseling Center - Holyoke, MA
March 2011 to October 2015
Conduct initial assessments of patients to determine proper clinician pairing
● Receive and coordinate all referrals to include notification of insurance providers for prior authorization and services covered
● Coordinate communication of referral information with clinicians
● Data entry patient and referral information into mainframe
● Provide coordination for patients upon discharge from local hospitals
● Manage over 45 clinician schedules
● Process insurance billing in a timely manner
● Provide supervision for the central intake assistant Mental Health Technician
Cooley Dickinson Hospital - Northampton, MA
November 2003 to March 2011
Monitor and maintain safety of residents in a lockdown psychiatric unit
● Perform one-on-one supervisions of assigned residents who are at-risk
● Assist in residents in various activities of daily living
● Implement behavioral plans
● Provide daily security and incident reports to shift supervisor
● Respond to emergency and nonemergency situations Certified Nursing Assistant
Amherst Nursing Home - Amherst, MA
September 2000 to September 2003
Provide individualized assistance to patients on the Alzheimer's unit with activities of daily living, grooming and bathing assistance
● Work directly with the Therapeutic Program Director and Unit Coordinator in the implementation of individualized therapeutic goals
● Recognize and report any significant changes in physical, mental and emotional well-being of patients
● Maintained a clean and orderly environment,
● Assist residents to social and recreational activities
● Participate in in-services and training sessions. Education
None in Liberal arts
University of Massachusetts Amherst - Amherst, MA
1992 to 1993
FDR High School Guanica - Guanica, Puerto Rico, US June 1983
Skills
• CNA
• Certified Nursing Assistant
• Cna Certified
• Home Health
• HHA
• Alzheimer's Care
• Vital Signs
• Dementia Care
• Patient Care
• Nursing
• Senior Care
• EMR Systems
• Caregiving
• Medical office experience
• Medication administration
• Microsoft Office
• Customer service
• English
• Hospital Experience
• Laundry
• Bilingual
• Computer skills
• Spanish
Languages
• English and spanish - Expert
Certifications and Licenses
CNA
AED Certification
CPR Certification
First Aid Certification
State Tested Nursing Assistant
BLS Certification
Medical interpreter
Present
Medical interpreter
Present
Assessments
First Aid — Proficient
July 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Proficient
Nursing Aide Skills — Highly Proficient
July 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Highly Proficient
Electronic Medical Records Knowledge — Proficient
July 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Proficient
Critical Thinking — Familiar
July 2019
Using logic to solve problems.
Full results: Familiar
Active Listening — Familiar
July 2019
Actively listening and appropriately responding in conversations. Full results: Familiar
Written Spanish for English Speakers — Expert
July 2019
Measures a candidate's ability to respond to basic requests written in Spanish. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Home Care, CNA, Home Health