Data Entry Production Associate
Resume:
Sierra Reynolds
Toledo, OH
***************@*****.***
Detail-oriented, dependable professional with over 5 years of customer service experience.
Skilled in data entry, account management, and general administrative tasks.
Proficient with Microsoft Office, Microsoft Word and Microsoft Excel with excellent organizational and communication skills.
Work Experience
USPS 08/2021-11/2022
PSE Clerk – Toledo, OH
Sorting outgoing and incoming mails using automated equipment
Scan and sort packages for third party companies
Ensure all necessary support equipment and materials are organized for sorting
Provide services at public window for non-financial transactions
Assist the team with various other tasks
FCA Jeep 05/2016-06/2021
Vehicle production Associate – Toledo, OH
Scheduled regular equipment and tool maintenance and scheduled repairs as needed.
Ordered materials needed for production.
Evaluated staff performance and organized training as needed.
Evaluated the quality of end products.
Ensured that the workspace is clean and organized
Kept a record of work orders.
Ensured that health and safety laws were followed
Fully assembled vehicle quality check
Assure that vehicles passed various quality tests and is ready for customer to buy.
UCB, Inc 02/2009-12/2015
Customer Support & Bill Collector – Toledo, OH
Monitored various accounts and identified overdue accounts.
Contacted customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it
Maintained records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Resolved customer issues and complaints concerning billing.
Submitted regular reports on the status of unpaid accounts and any repayment progress.
Skills
Customer Service Microsoft Office (Word, Excel) Account Management Data Entry Detail Oriented Dependable
Education
High School Diploma
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