Medical Data Entry Customer Service/ Phlebotomist

Christine Trejo

North Hollywood, *****

818-***-****

*********.*******@*****.***

Objective

To obtain a Medical Laboratory Technician position that will enable me to utilize my skills and develop career progression in the health field.

Education

Central High School- 2004, Phoenix, AZ.

Concorde Career College- July 2017- March 2018, North Hollywood, CA. Phlebotomy Training Specialinst- July 2022 to present, Panorama City, CA. Skills

● Clear Communication • NHA Certified

● Data Entry • HIPPA Certifed

● Multitask • IDC-10-CM, CPT, HCPCS

● Bilingual / Spanish • Referrals, Authorizations

● Ability to “Read” Customers • Familiar with OSHA Standards

● Attention to Detail • 40 WPM

● Product Knowledge • CMS - 1500/ UB04

● Assertive • Insurance verification

● Scheduling • Commercial and government Insurance

● Microsoft Word, Excel & Powerpoint. • Collections

● Front and back office administration • Patient liaison Experience

June 2021- 2022

Premiere Medical Center- Front office Specialist

• Patient check in, Insurance verification, collections

• Practice Fusion, Phreesia, Collaborate

• Referrals, authorizations

• Schedualing, confirming appointments

• Maintained a clean sanitary work station

• Customer Service

March 2018- August 2021

World Wide Marketing Inc.- Reveneu cycle specialist

• Medical billing-Mailling and electronically submiting claims

• Office Ally, Prime Clinical, Practice Fusion, Kareo, EClinicalWorks

• Collections- follow up insurance/ patient debt

• Email follow up- manage appointments, medical reports, case settlements

• PI cases- doctor liaison, manage recommendations/ referrals August 2007- March 2018

David’s Bridal, Burbank- Alteration Specialist

● Schedule appointments • Excellent skills with customers

● Inform clients of what to expect at the appointment • Product knowledge

● Custom wedding gown fitting • Correct placement of dailyorders

● Custom special occasion fitting • File paperwork

● Cashier • Greet clients

● Educate clients with products • Provide management support

● Order supplies • Provide employee support

● Intensive customer service

References

John Lievas

Management at Davids Bridal

Cell: 310-***-****

Note: John was my store manager between 2008 to 2016. Ashkhen Akob

Alterations Manager at Davids Bridal

Cell: 818-***-****

Note: Ashkhen was my alteration supervisor between 2014 to 2018. Leslie Galvez

Cell: 818-***-****

Note: Leslie and I worked closely together at World Wide Marketing, Inc. Veronica Maldonado

Office Manager at Premiere Medical Canter

Office: 818-***-****

Note: Veronica was my manager between in my time at Premiere.

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