Sales Associate Representative

Jann Winston ** Moffat Street Brooklyn, N.Y. *****

***********@*****.*** Phone: 917-***-**** / Fax: 718-***-****

PROFESSIONAL EXPERIENCE:

Midnightspot.com New York, NY

Regional Director May 2003 –Present

Coordinate events, processing with account maintenance. A major part of my role is generating new accounts, by referrals and contacts. Provide scheduling for photographers, and also cover photography for the major events.

Goldman Sachs & Co. New York, NY

Contingent January 2006 – March 2008

Support to Office Technology team and internal customers with testing of network connectivity, software upgrades and troubleshooting Help Desk requests utilizing comprehensive diagnostic procedure. Also, handling installation and configuration of peripheral devices and other hardware components, management of domain/sub-domain implementation, network/server creation, monitoring of access network resources and user activity. In preparation of daily troubleshooting report and recommendations to team leader for inventory efficiency, user training and assignment distribution.

First Republic Mortgage Bank Floral Park, NY

Loan Officer January 2007 –June 2007

Originated investment quality loans (FHA/VA or conventional) by selling Bank products and services to a client base of Realtors, builders, home buyers and others. Participated in related business development activities such as New Home Buyer, Home Inspection, Financing and Closing Protocol seminars.

Maintained competitive value of Bank products and services.

Identified new business opportunities for the bank

Established and maintained client referral relationships with Realtors, builders and developers; making sales calls on potential and existing customers to develop new business or retain existing business. Monitoring overall customer interaction and interface with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers, taking complete and accurate applications, obtaining all necessary support documents along with the appropriate fee and lock information.

Kept informed of trends and developments in the local real estate market and competitive environment, as well as changes in rules and regulations pertaining to both private and government insured mortgages.

T-Mobile USA Brooklyn, NY

Innovated Sales Associate April 2004 –June 2005

Activated multiple Individual and Business Accounts.

Gained knowledge of wireless technology and advanced wireless services, through training modules, and troubleshooting wireless devices

Troubleshooted customer issues through communicating with different departments.

United Buyers New York, NY

Sales specialist October 2002 –June 2003

Sales Representative for Sprint, Nextel, Cingular, AT&T, T- Mobile : Sales of residential phone services and wireless products and services. .

TECHNICAL SKILLS Experienced with LAN environments, systems setup, optimization of Windows NT 4.0, 2000/98/95 Workstation, Server, Windows 2000 Professional, and Active Directory Installed and configured troubleshooting DNS, DHCP, WINS

EDUCATION Reality Institute Flushing, N.Y. June 2005- October 2005 Major: Sales & Appraisal License, Licensed N.Y.S. Appraiser Assistant

Computer Career Center Rego Park, N.Y. August 2001- January 2003 Major: Microsoft Certified System Engineer Novell 5.0 Server Amos system Quantime and Athena system *Troubleshoot computers using comprehensive diagnostic procedures and performing installation and replacement of peripheral devices

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