Verification Specialist Data Entry
Resume:
Andrea Lynn Hall
Dickson, TN ***55
**********@*****.***
OBJECTIVE:
Seeking employment that will allow me to utilize my expertise in communication, while also striving for professional growth.
EDUCATION:
Strayer University
June 2015 – March 2017
Working towards a Degree in Human Resource Management
Fall 2016 Accepted in Honors Program for maintaining a 3.5 GPA for 3 quarters.
WORK EXPERIENCE:
Ex-Amish Cleaning & Handyman
November 2020- January2021
House Cleaner
Cleans all areas of home as requested by customer
Using a weekly rotation process
Scrubbing and sanitizing all bathroom and kitchen fixtures and areas
Excellent customer service skills
Punctual and reliable
Walnut Street Christian Child Care Center
October 2019 –November 2020
Teacher’s Assistant
Assist in daily activities in classroom
Teach lessons as needed for the teacher
Interact with children doing assignments and crafts
Brookdale Senior Living March 2017 – October 2019
Verification Specialist:
Verify insurance benefits for patients
Contact insurance companies to confirm benefits
Meet or exceed daily production requirements
Billing Specialist:
Audit Medicare claims before final submission
Request missing information from field offices
Meet or exceed daily production requirements
Senior Living Advisor:
Take inbound calls from family and friends seeking information senior living
Create sales leads to send to communities all over the country
Verizon Wireless February 2015 – March 2017
Financial Services Coordinator:
Assist Customers with past due balances on accounts to help them become current.
Process payments for customer over the phone.
Assist customers with data plan changes.
Address churn triggers and increase customer loyalty.
PROFESSIONAL EXPERIENCE:
Ten plus years of experience in customer service and data processing.
Three years of experience in project management / coordinator.
Demonstrate the ability to manage time effectively and work independently.
Proficient in Microsoft Word, Excel, Windows 10, 10 Key.
CLERICAL SKILLS:
Data Entry:
Alphanumeric: 9,500 KS / 2 errors
Numeric: 11,000 KS / 0 errors
Typing: 55 WPM / 0 errors
CERTIFICATIONS:
CPR and First Aid Certified through the American Red Cross
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