Customer Service General Manager

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John Nguyen

Certified Electrician Trainee

Roseville, CA 95661 650-***-**** ***********@*****.*** T83940 Objective

To secure a position within an Electrical company that has room for growth and advancement. Work Experience

NURI’S DONUT HOUSE 2017-2021

General Manager

● Plan, coordinate, oversee, and direct daily operations.

● Onboard and train new employee and evaluate performance and productivity.

● Analyze accounting and financial data.

● Research and identify growth opportunities.

● Implemented POS system.

● Cultivate and maintain vendor relationships.

● Responsible for daily deposits and weekly sales report.

● Accounts receivables, collections, and reconcile invoices. INSHOU MENYA 2015-2017

Server

● Provided excellent customer service with a “Customer comes first” attitude.

● Greet customers, take orders, and make suggestions based on customer preference.

● Ensure cleanliness of dining room.

● Serve food and drink orders.

● Deliver checks to customers and take payments.

STARBUCKS 2013-2016

Supervisor

● Assist with new partner training and coaching.

● Enforce cash management policies and proper cash handling.

● Customer service and taking orders.

● Prepare customers drinks as ordered.

● Ensure clean and sanitized working area.

NATIONAL CAREER EDUCATION-Electrical Program

May 2022- March 2023

ARAGON HIGH SCHOOL, San Mateo, CA

Diploma-2006

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Summary of Skills

● Acquired training for GFCI and AFCI receptacle installation in accordance with NEC standard for a residential property including bedrooms, master bedroom, home office and recreation room, bathroom, kitchen, garage, basement, attic, front, and rear patios, of a home.

● Knowledge of where to properly install and wire GFCI/AFCI protection throughout a residence with multi dwelling and non-dwelling units.

• Properly install multi branch circuits in a home. Installing and wiring multi branch circuit in a laundry room, and recreational room.

• Experienced in installing and wiring switches according to code. Know the adequate measurements of where to install switches in dwellings including bedrooms and master bedrooms, and non-dwelling units such as kitchens, garages, attics, basements, back and front outdoor patios.

• Proficient in a range hood installation and wiring for a residential kitchen. Proficient in bathroom fan and luminaire installation and wiring. Acquired skill in laundry room fan and luminaire installation and wiring. Acquired skill for properly wiring lights according to NEC code throughout dwelling and non-dwelling spaces of a home.

● Ability to use aluminum and iron benders Bend conduit 90̊ angle accurately Three-point saddle bends.

● Four-point saddle bends

● Ability to install and disconnect wires on motor controls.

● Experience in installing relay, contractor, and motors.

● Ability to navigate through National Electrical Code book and understand definitions and codes.

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