Director Operations Project Manager

DEBASIS GHOSH

Phone: 908-***-****

Charlotte, NC Email: ***@*******.**

IT Professional

• Leading IT professional with 33 years of experience in a variety of roles ranging from Sr. Manager IT, Group Operations Manager IT, Project Manager IT and Principal Solution Architect.

• Consistently meets project goals and manages project dependencies with hands-on approach.

• Ability to quickly understand the customer need,

• Built SRE Team for the customer, developed product to reduce business communication overhead during any infrastructure maintenance activities.

• Provided Solution, built very strong work relationship with customer work groups and provide key progress reports to customer management as well as post-project analysis.

• Infrastructure Capacity planning, Optimal Pluggable Database Stacking to a cluster for CONDOR build. Key Skills Assessment

Translated business goals, highly skilled deliverable, and customer needs into prioritized delivery requirements.

Experienced on Project Risk Management including failure mode effect analysis and planning.

Recent Success, LCM Oracle Software Upgrades and Patching Success rate 100%.

Maintained and monitored the Database Cluster infrastructure with 99.98% availability.

Set the vision and strategy by creating and promoting clear and measurable goals as below:

Established criteria for each project milestone within the roadmap to measure successful implementation.

Gathered detailed use cases and requirements through regular discussion with customer Management and other team members, in-person or virtual meetings and customer technical advisory board sessions.

Align individual efforts and foster collaboration around the highest priorities of the business. Following is the highlight:

Coached and mentored all Team Managers, Leads and Team Members, including conducting performance reviews.

Collaborated with Business and Sales team to drive new Technology Skill development and initiated new business.

Recent Success, FY 2022 acquired $7.5 M, FY 2023 $1.5 M business for the company.

Collaborated with Business and Sales team for providing technical solution to improve support to the customer environment with minimum effort and demonstrated the same to the customer.

Best Practice & Value add for the Company, year 2022, Cross Technologies Training (MS SQL, Redis and DSE) for Optimal Technology Support and Resource Planning, Team Building on New Technologies like Redis and DSE. Total value added for the company in the year 2022 = $2.32 M

Best Practice & Value add for the Customer in 2022, Automated Data Guard setup using Ansible, Implemented Oracle Advanced Compression and Automated GG migration. Total Value Added for the Customer in the year 2021 = $ 289 K

Critical Patch Update, implemented quarterly Oracle security patch using Oracle Fleet Maintenance. We patch 3600+ Database Instances every quarter within 30 Days with an average of 100% success.

CONDOR Database Migration, infrastructure architect, database stacking, cross platform and cross technology migration using GG, Data Guard, ZDLRA, Data Pump. Databases we migrate every year with 100% success.

SRE / IFRely Success, Nov & Dec (Peak time) 2021 Critical Incidents reduced to 95%, The Peak 2022 Critical incidents reduced to 99%.

Critical Solution Design in the year 2022.

Provided better monitoring databases through OEM. Identified critical databases, created separate group in OEM, created chart with critical metric values like IOPs, Read IOs, Response Time etc Professional Experience

DEPUTY GENERAL MANAGER. HCL AMERICA INC CURRENT

ROLE: SR. SOLUTION ARCHITECT- CONDOR DC BUILD FOR FEDEX SERVICES Debasis Ghosh Resume, Page 2

Data Center Retirement, Server and Database provisioning for CONDOR, Migration of Oracle, MS SQL from on-prem to COLO, setting up high Availability Zones, DR setup etc

Design & Planning on Process Workflow, Migration Waves, Move Events, Capacity requirement, Automation, Database Provisioning, Reporting, Escalations

Plan on Optimal stacking of Pluggable Databases

TMD (Technical Migration Document) review and Providing Migration Solution.

Migration Progress Discussion with Application Architecture Assurance Group, Peer managers, High Level Managers, Team Leaders

ROLE: SR. MANAGER IT, REDIS AND DATASTAX DATABASE SUPPORT

Built Team and Educated Resources on new Technologies Redis and DataStax

Providing 24 x 7 support

ROLE: SR. MANAGER IT, PRODUCTION DATABASE L3-SUPPORT, SRE/IFRELY WORK ON APPLICATION SLOWNESS ISSUE AND IMPROVE DATABASE PERFORMANCE

On-site and Offshore model support from Collierville, TN; Colorado Springs, CO; Plano, TX; Pittsburgh, PA; Orlando, FL; Noida, Chennai, Nagpur, and Colombo.

99% Database service availability

Monitoring 24 x 7 of 3700+ Oracle Instances, 2800+ MS SQL Servers, Oracle EBS, Sybase

Automation

Infrastructure performance Improvement

ASSOCIATE GENERAL MANAGER, HCL AMERICA INC OCT 2017 – SEPT. 2019 ROLE: PROJECT MANAGER

OEM 13C SETUP FOR FEDEX EUROPE

FedEx Enterprise Level Database monitoring through OEM.

Regional OEM Setup – US / Europe.

Migrate FedEx US, LAC and Canada DB Targets from 12c OEM to 13c.

Integrate 13c OEM with ServiceNow CMDB

Europe and APAC 13c Setup to monitor all DB targets

Primary Site is running and active, while the Standby Site is in passive mode. o The traffic from the Enterprise Manager users and Agents is directed to the Primary Site by a Data Center based Load Balancer that resolves to an IP address hosted at the Primary Site.

o The Standby Site is like the Primary Site in terms of hardware and network resources which ensures there will be no loss of performance when failover happens.

Standby OMSs using Storage Replication

MSSQL Server - Provide diagnostic and monitoring of Microsoft SQL Server performance, availability, and configurations through the Enterprise Manager framework

DB LCM - Provide automation of Oracle Database provisioning, patching, configuration management, change management, and compliance management.

Life Cycle Management – Fleet maintenance hands-on knowledge build up. ROLE: MANAGER IT, HCL AMERICA INC

DESIGN DBA FOR SHIPMENT APPLICATIONS

Database Design, implementation, and testing

Database Migration

GROUP TECHNICAL MANAGER, HCL AMERICA INC JUNE 2013 – SEPT. 2017 ROLE: MANAGER, PRODUCTION DATABASE L2-SUPPORT

On-site and Offshore model support

Monitoring 24 x 7 of 2400+ Oracle Instances, 1800+ MS SQL Servers, Oracle EBS, Sybase Debasis Ghosh Resume, Page 3

Infrastructure performance Improvement

ROLE: DATABASE TRANSITION MANAGER

Knowledge Absorption, redesign and replication to the Steady State Team on FedEx IT Infrastructure,

Technologies adopted like Golden Gate, Oracle Cluster, Oracle Streams, SRDF, VERITAS Cluster Server, 12cOMS, RPA, RMAN backup to EMC Data Domain, EMC Double Check Sum.

Review and prepare Oracle Cluster Inventory

SENIOR TECHNICAL MANAGER IT, HCL AMERICA INC OCT. 2011 – MAY. 2013 ROLE: MANAGER, TYCO TAX DATABASE SUPPORT

Plan and implement all proactive maintenance tasks.

Ensure advance planning of every scheduled task.

Monitoring services of all middle tier applications like Tomcat, Apache

Web Admin Issues

ROLE: SENIOR TECHNICAL MANAGER, OPERATIONS SUPPORT – REYNOLD PACKAGING GROUP

Database, Server and Storage Infrastructure Support

Timely and quality delivery

Planning of all scheduled tasks

24 x 7 Infrastructure Monitoring

Infrastructure Maintenance and upgrade

MANAGER, DATABASE, HCL AMERICA INC MARCH 2009 – SEPT. 2011

• ROLE: DATABASE STEADY STATE SUPPORT FOR DIRECT BRANDS INC SENIOR ORACLE DBA, HCL AMERICA INC AUG. 2008 – FEB. 2009

• ROLE: PRODUCTION DATABASE SUPPORT FOR MICRON

SENIOR ORACLE DBA, APEX-2000 INC MARCH 2008 – JULY 2008

• ROLE: AKOYA WORKSHOP FOR CGN

SENIOR SYSTEM ANALYST IT, GOVERNMENT OF INDIA DEC. 1989 – FEB. 2008

• ROLE: SOFTWARE DEVELOPER – MULTIPLE PROJECTS

o COMPUTERIZATION OF TRANSPORT DEPARTMENT

o PLOT WISE AUTO ERROR DETECTION FOR DIGITIZED CADASTRAL MAP o PERMIT INFORMATION SYSTEM

o DEMAND NOTICE GENERATION SYSTEM

o TRANSPORTATION INFORMATION SYSTEM

o TREASURY INFORMATION SYSTEM

o ANNUAL PLAN SYSTEM, DEVELOPMENT & PLANNING DEPARTMENT Objectives

Looking for the role of Sr. Manager IT or Sr. Project Manager IT or Principal Solution Architect IT or Director Operations IT or Director IT,

Education

Doctor of Philosophy, Science (Mathematical Modeling), University of Kalyani, West Bengal, India Debasis Ghosh Resume, Page 4

Area of Research / Publications / Conference Attended / Patent / Citation Publications: 34 on Multi Criteria Decision Making and Optimization Techniques, Natural Resource Management (GIS)

/ Conference Attended: 35 / Patent: 1 on Cyber Security (#11038896) from US Patent and Trademark Office / Citation: 300 + (last 5 years)

Certification

Executive Leadership, Cornell University

Oracle Certified Professional

Web Component Development

Sun Microsystems

Immigration Status

Not expecting any sponsorship in future

Special Note

Relocation: Open to Eastern or Central

FULL Time Only

CTC Expectation Range: $180,000 - $220, 000 / yr

Contact this candidate