Administrative Assistant

CheMarra Greenlee

Louisville, KY ***** Tel: [c] 502-***-**** Email: **********@*****.***

PROFILE

Motivated professional with years of experience in sales and customer service with the ability to multitask, sell, and lead other employees.

WORK EXPERIENCE

Account Administrator

Brown & Brown

Insurance - Louisville, KY

June – October 2022

Provides high quality customer service while assisting in the coordination of services between the client and the insurance company.

Promptly responds to requests for data and questions from clients, underwriters and internal staff.

Providing support for our internal service team. This includes such activities as reviewing binders, policies and endorsements for accuracy, maintaining files, and creating documents such as specifications, proposals, binders and insurance summaries.

Sales Development Intern

Talend - Redwood City

Jan 2022

Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending webinars

Collaborated and competed within an SDR team setting

Built and refined call scripts; designed email campaigns; created prospecting videos

Engaged actively in weekly performance reviews and coaching in a team setting with manager

Virtual Assistant

SPE - Louisville, KY

2021 - Present

Built and maintained companies website; designed marketing ads and tracked data

Collaborated with multiple platforms such as Kajabi to build websites

Performed publishing and editing tasks per blog post as required

Organized content calendar for future articles, and maintained documentation of published posts in spreadsheets

Organized and maintained online company files, invoices, and other digital documentation

Manager

CME TV - Chicago, IL

2015 - Present

Duplicated and packaged CD's and DVD's ensuring they are ready for sale

Provided great customer service by answering customer's questions, handling money, and quick and timely checkouts

Uploaded media to the company website, increasing sales and customer interactions online

Promoted from sales associate to manager due to passing company sales goals at multiple events

Fulfillment & Merchandising (Seasonal)

Best Buy - Clarksville, IN

Oct 2019 - Dec 2019

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation, and loading of merchandise

Helped develop and start their internet fulfillment center allowing them to increase sales and attract more customers

Internet Fulfillment

Lowe’s - Louisville, KY

June 2018 - Aug 2018

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation, and loading of merchandise

Also responsible for responding to customer questions during their shopping experience while promoting customer loyalty plans and/or extended protection/replacement plans where appropriate

EDUCATION

Indiana University Southeast

Bachelor of Arts - Business Administration (Minor Marketing & Sales)

Graduate-level coursework in Business Marketing, Economics, and Business Management

Licenses & certifications

The Fundamentals of Digital Marketing

Successfully completed The Fundamentals of Digital Marketing course and received certification by Google.

Successfully completed SV Academy Sales Development Fellowship certification

Contact this candidate