Center Representative Call
Resume:
Kendra Phillips
Lettsworth, Louisana United States 70753
OBJECTIVE
I'm an efficient customer service professional for over 5+ years of experience in call center and hospitality services. Adept to handling 50+ calls on a daily bases while consistently resolving clients issues smoothly and quickly. Seeking to apply customer service and problem solving expertise to benefit your company as a call center representative.
WORK EXPERIENCE
Lucky 13, Lettsworth, Louisana United States
Customer Service
05/2011 - 09/2015
Here at this job I took more than 100+ call a day. Helping customer with payments and answering general questions to best satisfied their needs.
Wal Mart Supercenter, Marksville, Louisana United States Call Center Rep
11/2016 - 12/2019
Here at this particular location my job untitled to take about 50+ calls a day. Answering customers and giving them accurate information about the company. Transferring calls to other departments in the company. Taking payments and over the phone as well.
EDUCATION
LSUA Alexandria, Louisanna United States
Associate in Medical Assistant, GPA: 3.9
2007 - 2009
SKILLS
*Handling 50+ Customer interaction per day giving details, personalized, friendly, and polite service to ensure customer retention and satisfaction.
*Collect sources of data such as customer names, addresses, phone numbers, credit card information for over 1000 customers and enter data into customer service software.
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