Customer Service Sales

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Resume

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OBJECTIVE

My goal is to get associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. ACADEMICS

Education Course School/University

Diploma Honors Diploma in Sales and

Marketing Management

National Institute of Sales

(NIFT) New Delhi

Graduation Bachelors of Commerce Kurukshetra University Haryana, India

Senior Secondary 10+2 Commerce Pratap Public School,Karnal Haryana, C.B.S.E Board

STRENGTHS&SKILLS

Positive attitude

Coordination skills with which to develop cordial relationships with other supervisors

Strong communication and interpersonal skills

Strong organizational skills

Customer service management

Proficiency in English, Punjabi and Hindi Language

Hard working and a quick learner

WORK EXPERIENCE

Worked as a “ Manager” at B.S.Steel (April 2004 - Nov 2012)

Designation: Manager

Supervise the sales, cashiers and other staff

Monitor stock availability, supply and profit margins

Prepare reports every week

Planning and scheduling work

Hire, train and motivate staff

Deal with customers complaints and do best efforts to resolve

Maintain company’s cleanliness, health and safety measures

Identify current and future requirements to consumers 2

Resume

2

Worked as a “Proprietor “atGurbachanSalesCorp(Dec 2012 -. Feb 2018 )

Designation : Owner

All decision of purchase and sales

Planning and scheduling work

Deal with customers complaints and do best efforts to resolve

Hire, train and motivate staff

Monitoringinventoryofsupplies

Worked as a “ Supervisor “at Chawla Brothers (Chawla chicken Feb 2018- march 2022)

Designation: Supervisor

Supervise the sales, cashiers and service of the entire restaurant

Monitor stock availability, supply and profit margins

Prepare reports every week

Planning and scheduling work

Hire, train and motivate staff

Deal with customers complaints and do best efforts to resolve

Maintain company’s cleanliness, health and safety measures Identify current and future taste requirements of consumers

Working as a “ Restaurant Supervisor “at Chatpatta chowk( From AUG 2022)

Designation: Supervisor

Hire and train staff

Keep track of inventory and place order with suppliers accordingly

Planning, scheduling work and monitor the restaurant’s sales

Hire, train and motivate staff

Manage customers complaints and resolve them

Make sure all health and safety regulation followed at all times

current and future taste requirements of consumers PERSONAL DETAILS

Date of birth: 5Th October 1973

Language Known: English, Punjabi and Hindi

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