General Manager Customer Service

Lindenhurst, Thomas *** tvjr@(***) Forsythe optonline.New A. 879-Violagis York 0905 Avenue net 117571 Jr. Professional Summary

Highly Qualified Professional Offering Expertise in Restaurant and Bar Management. Possess Hands-On Experience in All Front and Back of The House Activities. Experience

Panera Bread 9/15 Through 8/22

West Babylon & North Babylon, NY

General Manager

• Ran front of the house

• Ordered Food

• Trained employees

• Customer service problem solver

6/14 through 8/15

Cheebuger Cheeburger

Farmingdale, NY

General Manager

• Hired, trained Responsible and supervised 25 FOH & BOH personnel

• Expedited Food

• Designed & printed flyers

• Responsible for consistent online brand building through e-marketing, website content management, email, and social media campaigns, including Facebook updates, posts, promotional emails, campaign scheduling and success statistics of open emails, etc…

• Kept local community informed on current and upcoming events

• Programmed Par computers

• Responsible For P & L Monthly Report

• Motivated staff with daily meetings informing them of important upcoming events and specials

• Responsible for all Front of The House Business. Milleridge Inn 3/05 through 5/14

Jericho, NY

A La Carte & Catering Waiter promoted to Manager 6/12

• Hired, trained, and supervised 70 FOH & BOH personnel

• Expedited catered parties and a la carte service

• Designed & printed daily menus, flyers

• Responsible for consistent online brand building through e-marketing, website content management, email and social media campaigns, including Facebook updates, posts, promotional emails, campaign scheduling and success statistics of open emails, likes and other actions taken by customers

• Kept local community informed on current and upcoming events

• Programmed computers for daily menu

• Managed special events such as D.J. for events such as Oktoberfest, summer seafood festival

• Responsible for a la carte waiter service.

• Responsible for working and running catered parties. Jameson’s Bar & Grill 11/01 through 3/05

Floral Park, NY

Front of the House Manager

• Hired, trained, and supervised 35-40 FOH & BOH personnel.

• Responsible for order soda and beer inventory.

• Set up payroll for processing.

• Responsible for generating staff schedule.

4/98 through 11/01

American Debt Management Service

Syosset, NY

Credit Advisor/Counselor

The Spare Rib Restaurant 3/95 through 3/98

Hicksville, NY

Front of the House Manager

9/94 through 3/95

Major’s Steak House Restaurant

Woodbury, NY

General Manager

Wine Gallery Restaurant 1/79 through 9/94

East Meadow, NY

General Manager

1/77 through 1/79 Assorted Clubs and Bars on Long Island Including Reds

East Meadow, NY

Escapes

Merrick, NY

Cinnamon Tree

Greenport, NY

Education

Dale Carnegie Restaurant Management Course

Jericho, NY

W. Tresper Clarke High School

Westbury, NY

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