EXPERIENCE
EDUCATION
SKILLS
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**** ****** *****, ****** ******, Pa 18346
June 2015 - Present Kalahari Resort Pocono manor, Pa
Lead supervisor
¢ Supervise work activities of cleaning personnel to ensure Clean,orderly
and attractive rooms in the hotel.
e Assign duties,inspect work,and investigate complaints regarding
housekeeping services.
e Train new employees and recommend dismissals
September 2015 - Present Walmart Mt pocono, Pa
Customer service/sales representative
e Excellent sales service to ensure customer satisfaction.
¢ Welcoming customer to the store and answering their queries
¢ Maintain in stock and presentable condition assigned areas
April 2013 - June 2015 Theinnatthepoconomanor Pocono manor, Pa
Laundry Lead,Banquet Server,Housekeeping
e Provide food and beverage service to guest at weddings,banquets and
social events.
© Wash,fold and prepare table linens.
¢ Clean rooms,lobby area,restroom,hallways.
August 2006 - March 2008 Long Island university Brooklyn, Ny
Nursing
¢ 48 credits completed
September 2001 - June 2004 Holy cross high school Manhattan, Ny
High school Diploma
¢ General college preparation courses
e Experience handling many projects simultaneously.
¢ Effective communication with people at all levels and various
backgrounds
¢ Skilled at learning new concept quickly, while working well under
pressure
e Able to work well individually and as part of a team.
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