Shawn Wilcox
Denver, CO 303-***-**** **@***.***
Tenured Independent Insurance Adjuster - skilled in providing expeditious resolutions to claims.
Strong ability to manage, execute and produce results
Excellent communicator – critical thinker/listener
Detail oriented while setting priorities and expectations
Approachable and provide high level customer service
Tenacious work ethic
Independent Insurance Adjuster
EA RENFROE - Birmingham, AL - Jan 2022 to Present
Inspect claim forms/additional information provided to confirm coverage for loss or damage.
Examine claims forms and records to determine insurance coverage.
Interpret and analyze data to provide any recommendations.
Input concise and sufficient file documentation.
Enter claim payments, reserves and new claims, utilizing claim software.
Negotiate with policyholders to settle claims in a timely manner.
Corresponded with clients, claimants and providers to finalize and close claims.
Process and pay claims within designated authority level.
Provide data analysis and ad-hoc reports as needed.
Independent Insurance Adjuster
Eberl Claims Service – Lakewood, CO - Sep 2008 to Present
Investigate and assess damage to property.
Create and review property damage estimates.
Review and analyze suspicious and potentially fraudulent insurance claims.
Examine claims forms to determine insurance coverage.
Analyze claim forms and other records to confirm coverage for loss or damage.
Record all communication and claims activities in claims management database.
Negotiate with policyholders to settle claims.
Negotiate claim settlements with third parties to obtain agreed price for damages.
Correspond with clients, claimants and providers to finalize and close claims.
Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether authorized payments were appropriate.
Process and pay claims within designated authority level.
Education – Communications, Stonehill College - Easton, MA
Certifications
State Farm Certified - wind/hail
State Farm Certified basic Estimatics
Xactimate Proficient