Crane Operator Customer Service

Lonnie Sanders

E: ***************@*****.*** M: 504-***-**** New Orleans, LA

PROFESSIONAL SUMMARY

Results-driven professional currently attending the University of New Orleans studying Biological Science coupled with 2+ years of progressive experience optimizing the productivity of dynamic environments. Demonstrated success in serving as a resource to stakeholders across all levels. Proven history of partnering with stakeholders to identify solutions that optimize productivity and compliance efforts. Highly analytical with experience prioritizing operational needs while utilizing strong organizational, planning, and communication skills towards improving overall productivity. Well-versed in a wide range of administrative processes, including customer service, scheduling, and database management. Technologically proficient in various computer systems, software, and applications; Ex: MS Office, Google Suite, Adobe.

Scheduling

Administrative Support

Document Control

Customer Service

Professional Experience

US Air Force

Mildenhall, UK January 2020 – Present

Petroleum Supply Specialist

• Accomplish yearly certificates of achievements for performance

• Accountable for the delivery of over 10,000 gallons of fuel per month

• Performed over 500 delivery tasks

• Manage over 4 personnel in weekly maintenance procedures

Walmart

Slidell, LA May 2019 – November 2019

Supervisor

•Led a team of 20 employees in a high-volume retail environment

•Developed and implemented training programs to improve team performance

•Created and maintained schedules to ensure efficient store operations

•Monitored and evaluated employee performance, providing regular feedback and coaching

•Resolved customer complaints and issues in a professional and timely manner

Sprint/Tmobile

Slidell, LA September 2017 – October 2018

Retail Consultant

• Met sales goals of $5,450 to $9,000 in gross profit monthly

• Delivered an outstanding store experience that improved customer loyalty

• Provided a total sales solution to the customer regarding their wireless/mobile needs

• Exceeded key performance objectives that included sales and customer satisfaction goals

Achievements & Certifications

• Ammo and Fueler Handler

• Air Assault

• Distribution of Petroleum

• Emergency Medical Technician Certified

• Crane Operator Certified

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