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Data Entry Customer Service

Location:
Memphis, TN
Posted:
March 04, 2023

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Resume:

Mikeshia Seals

Memphis, TN *****901-***-**** ● ************@*****.***

Professional Summary

Driven individual in search of a data entry, receptionist, clerical role with a company that will draw on a strong background in customer service.

Skills

● Microsoft Office Proficient

● Dosage Calculations

● Data Entry

● 50+ WPM

● Exceptional Communication Skills

● Excellent Customer Service

● Training

● Medical Terminology

Certifications

● Registered with the State Board of

Tennessee

● Extemporaneous Compounding and

Sterile Products

● CPR/BLS (AHA)

● HIPAA/OSHA

● NPTA Sterile Products

Work Experience

Enclara Pharmacia/ Humana Pharmaceuticals September 2020 – June 2022 Pharmacy Technician

● Clerical work

● Verifying and preparing prescriptions for shipping

● Efficiently verifying quantity and quality of pills

● Maintain productivity to ensure patient satisfaction, safety, and confidentiality.

● Data entry in replenishing medication

● Assisting with training in each department

Walgreens (Externship, 200 hrs.) Memphis, TN March 2020 – April 2020 Pharmacy Technician

● Processing and submitting insurance claims

● Providing quality customer service to patients and other healthcare providers

● Accurately and efficiently preparing prescription orders

● Verifying prescription information and dosage

● Entering patient and order information into the pharmacy system Restaurant Depot- Memphis, TN August 2018 – December 2018 Cashier, Receptionist

● Check out members, scan their cart, count items in the cart

● Answer phone calls, transfer calls, schedule pick up appointments, mark down items

● Make sure members have their membership cards, assign temporary cards Education

Remington College – Memphis, TN

Associate’s Degree– Applied Science of Pharmacy Technician, Graduation Date: October 2020



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