Sales Associate Customer Service
Resume:
Susan Rachel Hernandez
Rialto, CA. 92376
**********@*******.***
Seeking to obtain an interesting, long-term position with growth oriented company. Love to learn new things, work hard to finish and never give up.
Summary of Qualifications:
Can read, write and speak a little Spanish but understand more.
Graduate A.B. Miller High school in June 2006.
Little schooling at Cal State University of San Bernardino then transfer to Chaffey College.
5 years of customer service experience
3 years of cashiers experience
6 years of cooking experience (at school and work)
9 years of warehouse experience
9 months of sales associate experience
Customer/sales associate service skills:
Provide quality and courteous customer service
Greeting customers upon arrival
Assisted in resolving customers requests, complaints and refunds, exchanged and adjustments.
Answering customer’s question via telephone and in-person inquiries
Talking and process customer orders
Notifying customers when service was complete and ready to be pick up
Learning Dinning room service at school
Preparing meal worksheets at school
Delivered food to customers
Received and sort food in storage
Solving problems that customer’s presents in a quick and efficient manner
Strong organization, time management and multi-management skills
Open and close Video store/Metro PCS Cell Phones/Kay Trends at Ontario Malls
Wash dishes
Intern for Kaiser Permanente Hospital in Fontana, Radisson Hotel in Grove St in Ontario, and Goodwill in Rialto
Cashier skills:
Operated cash register to record orders and compute totals
Use ATM and credit/debt card machines to process transactions
Record daily transaction amounts from cash register to balance cash drawers
Warehouse skills:
Picking
Packing
Stocking
Shipping
Labeling
Printing
Scan gun
Quantity control
Assembly line/ pallet assembly/ assembly (make baby stollers)
Little bit of inventory
Job Experience:
1.Taco Bell
Rialto, Ca 03/17/2011-08/2011
Cashier/drive thru window
2.Nail polish Warehouse
Fontana, Ca 09/2011-11/28/2011
Printing/packing
3.Kohl’s Warehouse
San Bernardino, Ca 11/30/2011-01/2012
Stocking/shipping
4.Bloomington Coat Factory Warehouse
San Bernardino, Ca 2/2012-4/2012
QC
5.Food Warehouse
Fontana, Ca 2012-2012
Pallet assemble
6.Food containers
Fontana, Ca 2012-2012
Assembly line/restock
7.X-box Warehouse
Fontana, Ca 2013-2013
Assemble/packing
8.Macy’s Warehouse
Fontana, Ca 08/2013
Packing
9.Verizon Warehouse
Ontario, Ca 09/2013
Inventory/assembly line
10.Domino’s Pizza
Colton, Ca 3/2014-8/2014
Casher/cook/delivery/training to be manager
11.Video World Plus
Fontana, Ca 04/2015-08/2015
Cashier
12.LulaRoe Warehouse
Corona, Ca then Fontana, Ca 02/2016-09/2016
Packing
13.Baby stollers Warehouse
Ontario, Ca 2018
Assemble stroller
14.Munchkin Warehouse
Redlands, CA 2018
Packing
15.McDonald’s
Rialto, Ca 12/2019-05/2020
Cook
16.Disney EXPO Warehouse
Fontana, Ca 09/2020-11/2020
Shipping
17.Grubhub
Fontana/Rialto/San Bernardino
Driver 2011
18.Kay Trends
Ontario Mills Mall 08/2022
Sales associate
19.Walker Evens Warehouse
Riverside, Ca 09/2022-10/2022
Assemble shocks
20.Lynam
Fontana, Ca 10/2022-11/2022
Cutting tiles/assemble/clean/nail (welding)
21.Radial
Rialto, Ca 11/2022-12/2022
Picking
22.Metro PCS Cell Phones
Fontana, Ca 12/2022
Cashier
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