Loan Processor Customer Service

ANGELA SONTAG

**** ***** ****** **. ********, MO 63038 · 314-***-****

******.********@*****.***

EXPERIENCE

SEPTEMBER 2022 - PRESENT

TITLE ESCROW CLOSER, aLLIANCE TITLE GROUP, LLC

Review files to prepare for closing. Balance figures with lenders and title companies, draw up Deeds and Affidavits along with other documents needed for closing

Presented and explained closing documents to buyers and sellers at the table, as well as funded the transaction of purchase/sale

NOVEMBER 2020 – JUNE 2022

MORTGAGE LOAN PROCESSOR, First State Bank of St. Charles

Processed Loans including conventional (including Jumbo), FHA, VA, USDA and Portfolio

Processed the Down Payment Assistance and Grant Programs such as MHDC

NOVEMBER 2014 – NOVEMBER 2020

SENIOR MORTGAGE LOAN COORDINATOR III, Enterprise Bank & Trust

Processed Loans including conventional (including Jumbo), FHA, VA, USDA and Portfolio

Processed the Down Payment Assistance and Grant Programs such as MHDC, WHSTL (Welcome Home St. Louis through Beyond Housing) and WHKC (Welcome Home Kansas City)

Assisted with closing and funding as needed as well as prepare files for shipping

SEPTEMBER 2010 – NOVEMBER 2014 – MERGED WITH ENTERPRISE BANK & TRUST

MOTRGAGE LOAN CLOSER, Gorman & Gorman

Prepared figures collaborating with Title Companies, printed closing documents for purchase and refinance closings, finalized signed closed packages for shipping

Assisted in any suspense items such as missing documentation or incorrectly signed docs

SEPTEMBER 2000 – SEPTEMBER 2008

PROCESSOR/CLOSER, Security Title Insurance Agency, LLC

Processed files for closing

Closed files in both residential and commercial transactions

EDUCATION

SEPTEMBER 1979 – MAY 1982

ASSOCIATE DEGREE – DENTAL LAB TECHNOLOGY St. Louis Community College at Meramec

SKILLS

Detail Oriented – High degree of accuracy

Able to handle high volume workloads

Proficient with Encompass LOS

Excellent Communication skills

Excellent Customer Service skills

Ability to troubleshoot

ACTIVITIES

NAPMW (National Association for Professional Mortgage Women) of Greater St. Louis – Positions held – President, Secretary and Board Member

Charter Member of the Wildwood Area Lions Club (2009) – Working year-round in service projects for the District and Local Communities assisting where needed and raising funds for several charitable organizations. Positions held – President, Vice President, Zone Chair for five clubs, and currently Secretary

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