Technical Support, Customer Service
Resume:
Erwin Carlo P. Codera
Sugarlandia, Bacayan, Cebu City
********************@*****.***
Career Objective
To succeed in an environment of growth and excellence and earn a job which provides job satisfaction and self-development and help me achieve personal as well as organization goals.
Educational Background
Primary: Visca Foundation Elementary School
Visca, Baybay City, Leyte
Secondary: Visayas State University Laboratory Highschool
Visca, Baybay City, Leyte
Tertiary: Velez College - Bachelor of Science in Nursing
F. Ramos Street, Cebu City
Graduated March 2014
Examinations Taken :
Philippine Nurse's Licensure Examination(2014)- 82.6%
Trainings and Seminars:
AHA Basic Life Suppport (2015)
Chong Hua Hospital, Don Mariano Cui, Cebu City, 6000 Cebu
Lactation and Management Education Training (LMET)
Chong Hua Hospital, Don Mariano Cui, Cebu City, 6000 Cebu
Filipino PPC Masters (2021)
4-week intensive training program in the Philippines that teaches Filipinos the Mastery of Amazon PPC.
Foundations of Copywriting (2021)
A self-paced course that teaches you basic to intermediate strategies of copywriting.
Summary of Qualification
Excellent written and verbal communication skills
Good interpersonal skills
Good analytical skills and willingness to learn
Willingness to work shifting schedules
Strengths
Practical, flexible and self-motivated, hardworking person having an urge to learn new things.
Outstanding ability to develop familiarity with new procedures and services.
Ability to learn and adapt to new atmosphere, teamwork & commitment
Work Experience
Position: Lidarian/ Tasker
Date employed: February 2021- January 2023
Employer: Family-owned business
Position: Customer Service Associate
Date employed: October 2020 – January 2021
Employer: Amazon Operation Services Philippines Inc.
Address: Philam Life Center Cebu, Cardinal Rosales Ave, Cebu City, Cebu
Position: Lidarian/ Tasker
Date employed: December 2019- October 2020
Employer: Remotasks.com( Freelancing Website)
Position:Technical Support Associate/Customer Service Representative (Blended)
Date employed: December 2018- October 2019
Employer: Concentrix Incorporated
Address: 4th Floor Jcentre Mall, 165 A. S. Fortuna St, Mandaue City, 6014 Cebu
Position: Technical Support Associate
Date employed: June 2016- June 2017
Employer: Convergys Philippines, Inc.
Address: I2 Building, IT Park, Lahug, Cebu City 6000 Cebu
Position: Staff Nurse
Date Employed: May 2015- October 2015
Employer: Chong Hua Hospital
Address: Don Mariano Cui, Cebu City, 6000 Cebu
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