Entry Clerk Data
Resume:
SARAH NEWMAN
Service Consultant
Atlanta, GA ****5
***********@*****.***
To work in a challenging and stimulating environment with opportunity to use my customer service experience and to enrich my knowledge and enhance sales experience. To contribute towards the achievement of organizational objective by applying my professional skills.
Authorized to work in the US for any employer
Amazon Delivery Driver
Amazon Flex - College Park, GA
January 2019 to Present
Deliver customers package to their desired address,while providing excellent customer service. Customer Service Representative
SunTrust - Atlanta, GA
March 2015 to January 2019
Responsibilities
Responsible for answering and responding to inbound and outbound calls from SunTrust clients, third-parties, and internal departments i.e. - Retail, Business, Commercial, Wealth & Investment Management and other functional areas for the Stoli Business Credit Card department. Provide effective, and accurate info about customer credit card billing. In addition, I assist customers with online assistance with our credit card website. Processing credit card payments for our clients. Perform data entry functions, per lockbox department. Accomplishments
Receives 3 customer accommodations. Receive two shining star awards. Skills Used
Solid written and verbal communication skills, computer skills and typing 60 wpm. Service Consultant
Georgia Power
2014 to 2015
Process service orders for new electric service, initiate transferring and disconnection of electric service for customers in a call center setting. Provide emergency outages and billing inquiries. Inform customers of Georgia Power efficiency programs. Collected on customers account whom became delinquent. Process payment arrangement within company guidelines, to assist customers on their account. Proficient in Collections, Sales and Service while providing world class customer service.
Order Entry Operator/Data Entry
WORK EXPERIENCE
Axiom
2012 to 2013
Provide data entry of faxed customer orders. Contact customers to refax illegible faxes. Receive inbound calls to assist customers by providing information to ship dates, backorders, direct shipments and credit status. Maintain daily report regarding order information including time of orders, order assistance, sales profit and number of orders entered per associate. Maintain EDI (electronic Ordering Information). Sort incoming and outgoing company mail. Customer Care Specialist
Manpower Temporary Agency
2011 to 2012
Answer inbound calls regarding inquires or questions pertaining to mortgage accounts and hazard insurance from customers, clients and agents. Organize, prioritize daily tasks and time sensitive information. Problem solves and handle the daily pressure to deliver results in a production environment. Customer Service Associate
Wal-Mart
2007 to 2011
Provided phone support for customer concerns and resolutions. Managed cash and provided data entry for accounts receivable. Cashing out clients.
Cash Services Representative
Bank of America
2006 to 2008
Verified customer deposits against customer accounts researched potential fraud. Cataloged money for deposits to Federal Reserve. Provided customer care and reconciliation on credit account. Worked at high volume Lockbox. Customer Service Representative
Atlanta Gas and Light
2005 to 2006
Provided customer care for service inquiries. Investigated customer disputes, processed customer payments and documented customer accounts.
Customer Service Representative
Bellsouth
2000 to 2005
Team leader with administrative responsibilities. Investigated disputes for account reconciliation. Sold company products to customers on each call that qualify.
Associates in Business
Atlanta Metropolitan College
EDUCATION
Data Entry (5 years)
Class B
Driver's License
Data Entry Clerk — Highly Proficient
November 2019
Maintaining data integrity by detecting errors.
Full results: https://share.indeedassessments.com/share_to_profile/ 578f909ed2404eff7334cfb9c85ffd87eed53dc074545cb7
Reliability — Highly Proficient
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: https://share.indeedassessments.com/share_to_profile/ 6481f60a1f126a932f316df5ed6b97f2eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Alpha Numeric and 10 key experience.
SKILLS
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CERTIFICATIONS AND LICENSES
ASSESSMENTS
ADDITIONAL INFORMATION
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