Customer Service Assistant

ANDREA O. CALDERON

**** *** *******, *******, *****, 78572, US 956-***-**** ******.************@*****.*** Bilingual and well-versed in promoting high levels of guest satisfaction. Mentor who is adept at motivating and challenging team members to meet and exceed company goals. Dedicated Manager with over 5 years of supervisory, operations, administration, training, project management, and cross-functional communication experience.

Capable of providing excellent customer service and resolving all issues quickly and accurately. Operational improvement

Team management

Employee scheduling

Problem resolution

Communications

Organization

Business Planning

Supervision

Staff management

GED 2009

Mission High School Mission, TX

Manager Viga Express Trucking Reynosa, MX 3/17 - 10/22 Was in charge of hiring and training new employees, as well as creating employee schedules. Improved sales, management, and operations performance by identifying and focusing on areas that needed improvement. Of my everyday routine was to make sure employees were at site on time. Assistant of the owner and supervisor

Supervisor/Assistant GT Transports Mission, TX 4/15 - 2/17 Coordinated responses to emails and other correspondence to improve communication and streamline business processes. Am responsible for the upkeep of procedures and administrative systems. Keep a professional demeanor at all times

Am in charge of data collection and database entry. I'm in charge of planning monthly meetings with clients or businesses. BILINGUAL SPEAKER

EFFICIENT WORKER

FAST LEARNER

COMMUNITY HOURS: DHR

FAMILY HELP HIDALGO COUNTY

SPI CLEAN THE BEACH

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

ADDITIONAL INFORMATION

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