Administrative Assistant Background Investigator

TERESA SHAFFER

***** ****** ***** ****, ****, TX 76708-5637

Phone: 254-***-****

Email: *************@*****.***

Objective

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Reliable, Dedicated, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Reliable, Dedicated, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Employment History

05/2022 - 12/2022 Admin Tech Support

Texas Health & Human Services, Waco, TX

Admin support for caseworkers and supervisors

09/2015 - 10/2021 Safety Administrative Assistant / Safety Manager FFE Transportation, Lancaster, TX

Manage the day to day administrative needs of the safety manager, and the department directly involved with the safety managers. Driver retention. Driver physicals and random and accidents on call. All aspects of safety. All onboarding of student and experienced drivers All aspects of safety. Addressed non-compliance issues and employees with drivers and suggested remediation. 04/2013 - 09/2015 Safety Administrative Assistant

CKJ Trucking Transportation, Ft Worth, TX

Create a positive culture for our driving associates. Handling day to day affairs Driver physicals and randoms. Volunteered to help with special projects of varying degrees of complexity. Ordered and distributed office supplies while adhering to fixed office budget. Maintained clean reception area to promote positive, professional environment for clients. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. 09/2009 - 09/2012 Background Investigator

FFE Transportation Svc Inc, Lancaster, TX

Prioritized personal workload to meet specified completion times and dates with some supervision and direction.

Verified previous employment of new hires and students for commercial driving school .

Pre-screened applications prior to bringing potential students and drivers in. 03/1995 - 03/2008 Customer Services Specialist/ Phone Room Operator Home Depot, Cedar Hill, TX

Trained staff on operating procedures and company services. Optimized customer support by establishing collaborative service environment. Promoted available products and services to customers during service, account management and order calls. Promptly responded to inquiries and requests from prospective customers. Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. Delivered prompt service to prioritize customer needs.

Education History

General High School

Curriculum

High School Diploma

Red Oak ISD, Red Oak, TX

Occupational Licenses, Certificates and Training

Honors & Activities

Additional Information

Used several websites for day to day usage, Supervision for Motor Vehicle Reports, Driver IQ and Driver Facts to update termed employees. Drug and Alcohol Clearinghouse reports for CDL holders. Detailed References

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