Service Representative Delivery Driver
Resume:
Patrick Linder
Jacksonville, FL *****
***********@*****.***
People always say that customer service is dead. But I still hold that old fashion belief that the customer is always right. Being a customer service rep means that I am the first line of defense. The way I treat my customers reflects the company. No matter the issue, a good customer service rep can turn any situation into a win for the customer and the company. I put that same dedication into any position I may obtain. And I believe that I will be a great asset to any company that has room for growth and who prides themselves on showing empathy to their customers. CONTACT
PHONE:
WEBSITE:
N/A
EMAIL:
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Picker/Packer
SanMar - Florida
June 2022 to Present
Pick products and place in boxes to be shipped.
Customer Service Representative
Spherion Staffing - Jacksonville, FL
October 2021 to Present
1. Handle 15 + calls per day
2. Solve billing questions
3. Promote self service options
4. Use multiple systems on dual monitors
5. Tech support.
Doordash Driver
DoorDash - Jacksonville, FL
August 2020 to Present
Pick up and deliver customer orders.
Customer Service Representative
Linder and Linder Solutions
2017 to Present
Work from home position where I provide tech support and customer service. Some companies are Sears, and QuickBooks online.
Customer Service Representative
Alpine Sykes - Jacksonville, FL
November 2020 to March 2021
Worked for Capital One credit card department. Took payments and answered policy questions. Postmates Delivery Driver
Postmates - Jacksonville, FL
August 2020 to March 2021
Pick up orders for customers and drip them off with a smile ( behind a mask) Driver
DNS - Jacksonville, FL
August 2020 to January 2021
Driven 10 hours a day delivering for ABC through drizzly. Tech support
T&T Financial LLC
2016 to 2018
This was a work from home position where I performed Tech support/ Customer service to customers for clients such as Sears, Roadside Assistance, Carnival Cruise, and Enterprise. BBQ
BBQ Wings Fry Cook
2014 to 2015
Fried wings to order while maintaining clean working environment. Stocker
Big Lots
2005 to 2007
Insured that all goods were properly unloaded from truck and placed on shelves in the proper designation. Also helped customers find product on the sales Floor. Cashier/ Stocker
Dollar General
2002 to 2004
Handled customer questions and issues, ran the cash register, and also stocked goods on shelves. Cashier/Stocker
Family Dollar
2001 to 2002
Handled customer questions and issues, ran the cash register, and also stocked goods on shelves. Education
video game programming
Westwood College Online
November 2008 to March 2009
G.E.D. in that I may seek better employment
Gadsden Technical Institute
2003
Skills
• Technical Support
• Help Desk
• Microsoft Windows
• Delivery Driver Experience (Less than 1 year)
• Troubleshooting
• Salesforce (4 years)
• Typing (8 years)
• Google Docs
• Customer support (5 years)
• Computer Skills (8 years)
• Cash Handling (6 years)
• Live chat
• E-commerce
• CRM software
• Upselling
• Avaya
• Leadership
• Documentation review
Contact this candidate