Patrick Linder

Jacksonville, FL *****

advoxk@r.postjobfree.com

+1-904-***-****

People always say that customer service is dead. But I still hold that old fashion belief that the customer is always right. Being a customer service rep means that I am the first line of defense. The way I treat my customers reflects the company. No matter the issue, a good customer service rep can turn any situation into a win for the customer and the company. I put that same dedication into any position I may obtain. And I believe that I will be a great asset to any company that has room for growth and who prides themselves on showing empathy to their customers. CONTACT

PHONE:

904-***-****

WEBSITE:

N/A

EMAIL:

advoxk@r.postjobfree.com

Authorized to work in the US for any employer

Work Experience

Picker/Packer

SanMar - Florida

June 2022 to Present

Pick products and place in boxes to be shipped.

Customer Service Representative

Spherion Staffing - Jacksonville, FL

October 2021 to Present

1. Handle 15 + calls per day

2. Solve billing questions

3. Promote self service options

4. Use multiple systems on dual monitors

5. Tech support.

Doordash Driver

DoorDash - Jacksonville, FL

August 2020 to Present

Pick up and deliver customer orders.

Customer Service Representative

Linder and Linder Solutions

2017 to Present

Work from home position where I provide tech support and customer service. Some companies are Sears, and QuickBooks online.

Customer Service Representative

Alpine Sykes - Jacksonville, FL

November 2020 to March 2021

Worked for Capital One credit card department. Took payments and answered policy questions. Postmates Delivery Driver

Postmates - Jacksonville, FL

August 2020 to March 2021

Pick up orders for customers and drip them off with a smile ( behind a mask) Driver

DNS - Jacksonville, FL

August 2020 to January 2021

Driven 10 hours a day delivering for ABC through drizzly. Tech support

T&T Financial LLC

2016 to 2018

This was a work from home position where I performed Tech support/ Customer service to customers for clients such as Sears, Roadside Assistance, Carnival Cruise, and Enterprise. BBQ

BBQ Wings Fry Cook

2014 to 2015

Fried wings to order while maintaining clean working environment. Stocker

Big Lots

2005 to 2007

Insured that all goods were properly unloaded from truck and placed on shelves in the proper designation. Also helped customers find product on the sales Floor. Cashier/ Stocker

Dollar General

2002 to 2004

Handled customer questions and issues, ran the cash register, and also stocked goods on shelves. Cashier/Stocker

Family Dollar

2001 to 2002

Handled customer questions and issues, ran the cash register, and also stocked goods on shelves. Education

video game programming

Westwood College Online

November 2008 to March 2009

G.E.D. in that I may seek better employment

Gadsden Technical Institute

2003

Skills

• Technical Support

• Help Desk

• Microsoft Windows

• Delivery Driver Experience (Less than 1 year)

• Troubleshooting

• Salesforce (4 years)

• Typing (8 years)

• Google Docs

• Customer support (5 years)

• Computer Skills (8 years)

• Cash Handling (6 years)

• Live chat

• E-commerce

• CRM software

• Upselling

• Avaya

• Leadership

• Documentation review

Contact this candidate